Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great TV
on December 8, 2021
Posted by: Andrea
from Auburn Alabama
i bought this tv for my son, who plays a decent amount of video games. he says the picture is awesome. his last tv he wouldnt even play on. every tv in my house is samsung. i haven’t regretted it yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture quality
on December 8, 2021
Posted by: Nx Racing
like this a lot, but wish icons were larger and sleeker.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for great Price
on December 12, 2021
Posted by: Anthony
from Tucson, AZ
got this tv as a gift and couldn’t be happeir! crystal clear picture, great sound, slim design and awesome stand that comes with it. does not take up much space at all for the size that it is. very happy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!!!
on December 12, 2021
Posted by: JohnU
from NJ
the picture is fantastic!! love the samsung network and the many features. the guys setup everything great and were so nice & friendly!
remarkable experience!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LIVE TV AND CLEAR BOLD COLOR
on December 13, 2021
Posted by: ELB1
from PHILA.,PA.
it was easy to set upand i like the live like picture and the color is so crisp bold and vivid but the remote control is a little confusing. a birthday early xmas gift from my kids just got it a couple of day ago still have to learn it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sam drank, then Samsung
on December 14, 2021
Posted by: DaveLovesNoodles
great tv for the price. bright, sharp picture. speakers aren't outstanding but i use a soundbar anyway. the tizen ui isn't the most attractive but it operates fine. my only real negative is the remote. it's too small and there's no backlight. other than that i'm happy with this tv.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic picture
on December 15, 2021
Posted by: Joshua
from Kentucky
the tv looks great, sounds great for bedroom, has amazing options that allow you to do anything with a high quality samsung phone! what a convenient tv that looks amazing and has a fantastic picture!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Too smart for it's own good
on December 20, 2021
Posted by: kanowlesey
from Rogers, AR
the auto-detect connected devices function seems like a great idea, until it isn't. i love the size and almost all features about my new samsung 85" au8000, but it doesn't recognize by son's nintendo switch when connected. it also has trouble playing the sound on movies and shows on disney+, and netflix through the apple tv that is connected to it. these same shows and movies work fine on the same apple tv and the nintendo switch works fine when both are connected to my older samsung tv without the "smart auto-detect" function when connecting devices via hdmi. major oversight in programming.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, December 21, 2021
Hi kanowlesey,
Thank you for purchasing the Samsung AU8000 and for sharing your review. Your experience with your connected devices is important to us and will be shared with our product teams.
You may want to follow these troubleshooting steps to check your connection.
1) Power off all HDMI devices connected to TV
2) Disconnect all HDMI cables from TV
3) Power off and unplug the TV's power cord from the wall outlet
4) Press and hold the TV power button for 30 seconds
5) Reconnect HDMI cables back to HDMI ports on TV
6) Re-plug the TV's power cord back into the wall outlet and check the TV.
You may also want to ensure you are running the latest firmware (v.1901.1). You can check this by going to: Settings > Support > Software Update. If you are still experiencing issues after the troubleshooting steps, please contact us so we can better understand the problems you are experiencing and provide you with additional troubleshooting assistance.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Thank you for purchasing the Samsung AU8000 and for sharing your review. Your experience with your connected devices is important to us and will be shared with our product teams.
You may want to follow these troubleshooting steps to check your connection.
1) Power off all HDMI devices connected to TV
2) Disconnect all HDMI cables from TV
3) Power off and unplug the TV's power cord from the wall outlet
4) Press and hold the TV power button for 30 seconds
5) Reconnect HDMI cables back to HDMI ports on TV
6) Re-plug the TV's power cord back into the wall outlet and check the TV.
You may also want to ensure you are running the latest firmware (v.1901.1). You can check this by going to: Settings > Support > Software Update. If you are still experiencing issues after the troubleshooting steps, please contact us so we can better understand the problems you are experiencing and provide you with additional troubleshooting assistance.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US