Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
I loved my 43 inch, so I got me a 65
on November 17, 2021
Posted by: Kathia
i love the new remote compare to the previous one and it is a real easy set up. love samsung products... so i am bias
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first smart tv
on November 19, 2021
Posted by: Treefeller
okay for starters, this is my first smart tv. maybe i lived under a rock but this is some star trek stuff. a computer but bigger lot bigger. i can search all the movies and tv shows. yep, i don't need directv or dish, those are going to be obsolete eventually. i do wish the samsung tv would pick up the local tv channels.
the clarity of this tv is great. i feel like i am there. i spent the extra money to go with au8000 instead of au7000.
the clarity of this tv is great. i feel like i am there. i spent the extra money to go with au8000 instead of au7000.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressed
on May 19, 2021
Posted by: molly140
from Houston
Gender:Female
[This review was collected as part of a promotion.] I'm really impressed with this television! Firstly, the 65 inch is the perfect size for over our fireplace. I like how sleek the remote is, so it looks nice. I also appreciate the picture quality when playing video games - I can pick out details well. I am most impressed by the sound on this TV. I don't own any sort of sound system, but just from this TV it still feels like the sound is thrown around the room. My only bummer to this TV is that I think the main screen can be a little hard to navigate, but I'm also not sure that I can't customize it to fit my needs a little better. Overall, I'm still learning, but would 100% buy this again!
Written by a customer while visiting The Insiders
Customer Rating
5
For the superior visual experience trust Samsung!
on May 14, 2021
Posted by: owencharles84
from HOMOSASSA
Gender:Male
[This review was collected as part of a promotion.] This television is amazing! The crystal UHD graphics are so crisp and clear that you can count the pores on the faces of the actors and actresses when they pan in for a face shot. It is so detailed! It also has several modes it automatically switches to depending on the device. Switching to Game Mode really helps the video game graphics pop, enhancing colors ect to optimize the gaming experience. The sound is also fairly good for stock speakers. I have yet to hook up the surround sound but it almost isn't needed as the speakers are fairly loud even at 50% and the sound quality is clear, I should've expected no less from Samsung. Also it is truly a smart t.v. offering several voice activated options as well as wifi functions which all syncs so nicely together. The television is about as thick as a small children's book and weighs not much more than that, you won't pull your back out lifting this one! The remote is small yet durable and innovative as it offers plenty of accessibility while remaining quaint and easy to learn. It does have a few hook ups for HDMI, coaxial, ect so you can hook up several devices that each will have a tab to easily switch over to for video gaming, Blu-Ray players, and so forth. The stand is small yet effective and it balances the television just right when mounted. The television is 95% screen, there is a sliver of a black border that blends in nicely but other than that it's all screen. Overall I can really only think of positive things about this television and with a manufacturer like Samsung I'm not surprised, they are very thorough with all their technologies. I mean maybe it lacks a few extra HDMI or coaxial options so you won't be able to hook up 14 different video game consoles to it but who would. This television has really enhanced our television/movie/video game experience so I cannot speak highly enough of it!
Written by a customer while visiting The Insiders
Customer Rating
5
Great product!
on June 10, 2021
Posted by: TatianaM1
from Houston
Gender:Female
[This review was collected as part of a promotion.] Although I waited a long time to receive this product, Samsung did not disappoint. this TV is great! The image quality and sound system are great. I do find it a bit strange that Samsung has pre-selected the apps you can see on the bar right away, but have to click on another place to see the rest of the apps. It is hard to find them at first, until you finally remember where they are downloaded to. I would assume that the apps you use the most are the ones you can see right away, but that is not the case here. My family and I enjoy this TV so much. We spent most of our time watching Netflix or playing video games. Overall a good TV, with some glitches.
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent quality Picture!
on May 24, 2021
Posted by: CarlosPjr1
from Lyons
Gender:Male
[This review was collected as part of a promotion.] Wow this Tv is awesome, as soon I finishing mounted on my bedroom and set it up, the colors and the picture impressed me! The resolutions is 4k makes all the shows, movies, and video games look amazing and more fun to watch or play video games. I like that it comes with Featured Streaming Services like Netflix, YouTube, apple tv+, Disney+ and more. It comes with 3 HDMI ports, perfect to connect the things that I need, like my video games and 1 Digital Optical Audio Output to connect my bar sound. The sound is pretty clear and loud enough. This TV is just amazing the quality of the picture is really crisp and the colors are very vibrant, very easy to navigate, great for entertain my household, especially during this pandemic!
Response from The InsidersBy Samsung Specialist, Samsung Brand Ambassador, May 25, 2021
Hi CarlosPjr1,
Thank you for purchasing the Samsung AU8000 and for your review. I am so glad to hear you are enjoying the picture and sound quality, as well as the smart features offered on your new 4K Smart TV.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Thank you for purchasing the Samsung AU8000 and for your review. I am so glad to hear you are enjoying the picture and sound quality, as well as the smart features offered on your new 4K Smart TV.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
3
Weak speakers, limited compatibility w/soundbars
on November 23, 2021
Posted by: RRRR
weak speakers, limited compatibility with soundbars, picture is great
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, November 24, 2021
Hi RRRR,
Thank you for purchasing the AU8000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
Please know, the 43" AU8000 supports HDMI eARC, digital optical audio, and Bluetooth wireless audio technology for compatibility with a wide range of soundbars, including soundbars from other manufacturers.
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Thank you for purchasing the AU8000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
Please know, the 43" AU8000 supports HDMI eARC, digital optical audio, and Bluetooth wireless audio technology for compatibility with a wide range of soundbars, including soundbars from other manufacturers.
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful quality
on November 27, 2021
Posted by: Sammi
from Harrisonburg
[This review was collected as part of a promotion.] tv looks crystal clear i guess thats why this model is called crystal love it definetly worth it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US