Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great television n easy to use
on October 18, 2021
Posted by: Belove77
[This review was collected as part of a promotion.] I used this product to stream movies and videos. Especially YouTube, where I always watch my medidaton videos. I have many channels to surf. I can register for any channels on my phone and it will symchronize to this Television right away. I haven't had any issues with it since I bought it and I would highly recommended.
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart TV with excellent color and features.
on October 18, 2021
Posted by: Goodwill295
[This review was collected as part of a promotion.] Got this TV for my living room to replace our old plasma from 2008. The picture is obviously leaps and bounds better than the old one. The HDR looks great, the 4k resolution really helps it pop and the size is perfect for our small living room.
Written by a customer while visiting Samsung US
Customer Rating
4
Smart TV is really smart.
on October 18, 2021
Posted by: jhsin123
[This review was collected as part of a promotion.] I have been spending more time at home during this pandemic, so I changed my old Samsung TV to a Samsung Crystal UHD Smart TV. In the past, I had to connect HDMI to play movies and games, but this smart TV can easily watch movies through phone mirroring, YouTube or Netflix, and also has two HDMI ports, so the hassle of taking it off and taking it off is reduced. The only disappointment is that if I could move the icons I use frequently to the front, I think it would be more convenient to use.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, October 19, 2021
Hi jhsin123,
Thank you for purchasing the Samsung AU8000 TV and for sharing your review. I am glad to hear you are enjoying the picture quality provided by our 2021 Crystal UHD TV.
The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more.
You can customize the Smart Hub (which launches at the bottom of your TV screen) by removing apps from or adding apps to the home screen. You can also rearrange the apps to put your favorite apps towards the front for easier access.
Simply select an app and press down on your remote’s directional button pad. You will see a popup menu with options to move or remove it. You can also add an app that is not currently on your Smart Hub by going to Apps, select which one you would like, and press 'Add to Home'.
To remove an app from the TV's Home screen or move it to a different position, navigate to the app you want to change. Simply select an app and press and hold the ‘Enter’ button in the middle your remote’s directional button pad. You will see a popup menu with options to move or remove it.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung AU8000 TV and for sharing your review. I am glad to hear you are enjoying the picture quality provided by our 2021 Crystal UHD TV.
The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more.
You can customize the Smart Hub (which launches at the bottom of your TV screen) by removing apps from or adding apps to the home screen. You can also rearrange the apps to put your favorite apps towards the front for easier access.
Simply select an app and press down on your remote’s directional button pad. You will see a popup menu with options to move or remove it. You can also add an app that is not currently on your Smart Hub by going to Apps, select which one you would like, and press 'Add to Home'.
To remove an app from the TV's Home screen or move it to a different position, navigate to the app you want to change. Simply select an app and press and hold the ‘Enter’ button in the middle your remote’s directional button pad. You will see a popup menu with options to move or remove it.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and usability
on October 18, 2021
Posted by: Tkozz
[This review was collected as part of a promotion.] I use my TV as a streaming and gaming TV. The streaming is always a clear, crisp picture, and then when I game it has little to no lag. The pixels are non existent and it creates a great viewing experience. I would recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
Has cool features
on October 18, 2021
Posted by: Nena
[This review was collected as part of a promotion.] I use for my gaming for movies everything!but over all I need most apps it has so helps out alot an with majority.
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on October 19, 2021
Posted by: Nostramo359
the tv looks and works great. remote is easy to use. i would buy definitely buy this this tv again. highly recommended.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on October 19, 2021
Posted by: Tidefan
from Summerville,SC
granted ive only had this tv for about ten days but its worked beautifully thus far. set up was super easy but the most important thing to me was its bluetooth capability. i have two different sets of headphones paired to it and theyve been flawless thus far. im also able to control the headphone volume with my cable remote which is a big plus.
the one negative that other reviewers have complained was a low “knocking” noise when the unit is off. i have heard this sound a few times but its so subtle and you have to be within a couple of feet to hear it and it has has to be almost deathly quiet in the room to hear it so its a non issue as far as im concerned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The picture s fabulous.
on October 20, 2021
Posted by: Wifey
from Winter Park, FL.
love my new tv. the only problem is it is smarter than i am.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US