Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
The best TV for gaming!
on October 17, 2021
Posted by: Nice
[This review was collected as part of a promotion.] I use my tv for streaming, gaming, YouTube, and more. Best tv I have so far. Go samsung!
Written by a customer while visiting Samsung US
Customer Rating
3
Good picture
on October 17, 2021
Posted by: Oso4913
[This review was collected as part of a promotion.] Love the game mode and plug and play and smarthub able to download apps to the TV and is crystal clear
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, October 20, 2021
Hi Oso4913,
Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and for your review. I am glad to hear that you are happy with the performance of your new TV.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and for your review. I am glad to hear that you are happy with the performance of your new TV.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great color depth
on October 18, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] Watch everything from spirts to movies. Also displays great pic for gaming.
Written by a customer while visiting Samsung US
Customer Rating
5
Great color depth
on October 18, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] Watch everything from spirts to movies. Also displays great pic for gaming.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 18, 2021
Posted by: Shopaholic
[This review was collected as part of a promotion.] I can add parental control and its a great TV I love it!
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent for the price, but UI bugs
on October 18, 2021
Posted by: K14k14k14
[This review was collected as part of a promotion.] Picture is crystal clear, the UI is fast and responsive, lots of available apps including music and video streaming and even a browser. For movies and occasional video games we have been very pleased with this TV overall. UI has a few bugs, for example, everytime a device gets plugged in to HDMI it wants to identify the device first then show picture, and that takes a while some times. Or Game Mode doesn't actually come on even though it says it's on. But those bugs could get fixed with updates. I gave it 4 stars only because of that.
Written by a customer while visiting Samsung US
Customer Rating
4
No major problems
on October 18, 2021
Posted by: Jimmy
from Osprey, FL
when using a cable box with the tv, it takes some time to get use to two controllers. one controller for the tv and another for the cable box.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy set up
on October 18, 2021
Posted by: Nealy
[This review was collected as part of a promotion.] Love thé color and ease of use. Love the brand and hope for many years of use.
Written by a customer while visiting Samsung US