Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great features
on October 13, 2021
Posted by: Smokee
[This review was collected as part of a promotion.] We stream movies,shows and talk shows and also video games.
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about my TV.
on October 13, 2021
Posted by: Levon
[This review was collected as part of a promotion.] Streaming video and video games are amazing. It's really a SMART TV/COMPUTER . I will always stick to Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
It was a wonderful experience
on October 14, 2021
Posted by: Chickey
[This review was collected as part of a promotion.] It with cable sorry but it's doing great
And I use it all the time it's great to help me when I'm sick and I have to stay in the bed I'm on ssi
And I use it all the time it's great to help me when I'm sick and I have to stay in the bed I'm on ssi
Written by a customer while visiting Samsung US
Customer Rating
3
My product isnt the best,
on October 14, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] well my product, isnt working very well, the picture flickers now again, also gives off heat and could hear light going or what ever it i, i hope im lucky enough to win, it be a deal, im about to curb the darn thing i have now. Well i hope this will work out, fingers crossed.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, October 14, 2021
Hi,
Thank you for purchasing Samsung's AU8000 Crystal UHD TV and for sharing your review. Your experience is important to us and will be shared with our product teams.
If your TV is flickering / dimming sporadically, you may need to disable some of the energy efficiency features.
1) Go to Settings > General > Power and Energy Saving - and disable Brightness Optimization, Brightness Reduction, & Motion Lighting
2) Go to Settings > Picture > Expert Settings - and disable Contrast Enhancer.
3) Run Picture Test. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If the tested image quality is normal, check the signal of your connected device.
Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. With this in mind, here are a few quick tips on how to reduce the expansion that can cause these noises.
1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand even more than normal. For recommended ventilation requirements, please see your user manual.
2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV.
3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing Samsung's AU8000 Crystal UHD TV and for sharing your review. Your experience is important to us and will be shared with our product teams.
If your TV is flickering / dimming sporadically, you may need to disable some of the energy efficiency features.
1) Go to Settings > General > Power and Energy Saving - and disable Brightness Optimization, Brightness Reduction, & Motion Lighting
2) Go to Settings > Picture > Expert Settings - and disable Contrast Enhancer.
3) Run Picture Test. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If the tested image quality is normal, check the signal of your connected device.
Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. With this in mind, here are a few quick tips on how to reduce the expansion that can cause these noises.
1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand even more than normal. For recommended ventilation requirements, please see your user manual.
2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV.
3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
the picture is crystal clear. it's beautiful.
on October 14, 2021
Posted by: skeltles
[This review was collected as part of a promotion.] I use my tv for Netflix mostly. And the internet works great on it and like I said the picture is perfectly clear. Thank you so much
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My New TV
on October 14, 2021
Posted by: McLoven0220
[This review was collected as part of a promotion.] The quality of the picture is amazing, and it's so easy to use. The only problem is I can't fit it in my pocket.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best I ever owned.
on October 14, 2021
Posted by: Vikingking8284
[This review was collected as part of a promotion.] I use my Samsung TV to watch movies watch and listen to my favorite music videos play most of my games most of my apps from my,laptop,and cell phone.i love this TV want never buy another brand electronic device but Samsung all my devices from Samsung work great and are the best in my opinion.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on October 14, 2021
Posted by: Crystal West
from FL
very happy with this tv. excellent picture quality.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US