Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
4
great picture
on October 12, 2021
Posted by: esined6676
[This review was collected as part of a promotion.] I use my Samsung TV for watching netflix and CBS TV. I love my TV. Great picture and sound quality.
Written by a customer while visiting Samsung US
Customer Rating
5
very clear picture
on October 12, 2021
Posted by: ashroff
[This review was collected as part of a promotion.] This tv is really nice, picture quality and sound is good. Some improvement on software with having multiple profiles might be helpful in case of sharing TV with friends, roommates etc.
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on October 13, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] This Tv have a great image quality as well several features that are really helpful, also is very thin compare with other tvs of the same size
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on October 13, 2021
Posted by: Anthony4m
[This review was collected as part of a promotion.] I use my TV for movies and gaming on my Xbox one x love the 4k and the vibrant colors
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv!!!!
on October 13, 2021
Posted by: Taylor
[This review was collected as part of a promotion.] This tv has such an amazing picture and audio sound. It’s so clear and crisp I couldn’t have asked for a better television option.
Written by a customer while visiting Samsung US
Customer Rating
5
very nice tv. love the built in air play
on October 13, 2021
Posted by: Paul43
[This review was collected as part of a promotion.] love how clear the picture is and the screen sharing options like apple airplay
Great picture and so many apps available.
Written by a customer while visiting Samsung US
Customer Rating
4
Its a great TV but...
on October 13, 2021
Posted by: ElBrute
[This review was collected as part of a promotion.] Great TV but the user interface is hard to navigate and sometimes a little frustrating the it would be great if it would let you customize the layout but it doesn't I do love that it has an internet browsers and aps for email what I don't like that It for some reason don't associate my samsung members account with the Samsung members account on my TV that was frustrating I also can't easily mirror. My samsung a21 as easily as I would want to other than that it looks Cristal clear and has a great has a great color depth
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, October 14, 2021
Hi ElBrute,
Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the user interface of your TV. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q60A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 TV under Crystal UHD TVs > A Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking.
From your Smart Hub: Simply select an app and press and hold the ‘Enter’ button in the middle your remote’s directional button pad. You will see a popup menu with options to move or remove it.
From Apps: Home > Apps > Select the desired app. From there, you can add to home, lock, move, reinstall or delete.
If there is anything we can do to further assist and improve your user experience, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the user interface of your TV. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q60A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 TV under Crystal UHD TVs > A Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking.
From your Smart Hub: Simply select an app and press and hold the ‘Enter’ button in the middle your remote’s directional button pad. You will see a popup menu with options to move or remove it.
From Apps: Home > Apps > Select the desired app. From there, you can add to home, lock, move, reinstall or delete.
If there is anything we can do to further assist and improve your user experience, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV it does everything!
on October 13, 2021
Posted by: KVan
[This review was collected as part of a promotion.] I mainly use the TV for streaming YouTube, Netflix, HBOmax, prime, hulu with an ethernet connection. My favorite thing is the steam link app to mirror my computer and using the smart view app on my s21 ultra to connect and mirror my phone to play videos or view pictures with family.
This is my third samsung TV and won't be my last!
Written by a customer while visiting Samsung US