Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
4
All good, Except...
on October 12, 2021
Posted by: Rick
from Piedmont, SC
everything about this tv is awesome with one exception. we stream music from the internet and at there are various hiccups and skips on songs. it's not consistant but still there every day. we have a nighthawk router and have tried connecting directly through lan and it still does this. there's no consistancy to when it will do it, just sounds like the tv is doing something in the background and gets overwhelmed with data and can't keep up sometimes.
other than that, it's one cool tv with a very nice picture.
other than that, it's one cool tv with a very nice picture.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on October 12, 2021
Posted by: Techead
[This review was collected as part of a promotion.] Great TV! Packed with features and good quality as long as you have something that supports UHD! I love it!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on October 12, 2021
Posted by: lovemysamsung
[This review was collected as part of a promotion.] I usually watch news, movies and yes blu-ray movies. I also like using it for internet access. Great picture.
Written by a customer while visiting Samsung US
Customer Rating
5
Great apps
on October 12, 2021
Posted by: IvyD
[This review was collected as part of a promotion.] Streaming and TV
Love the Samsung plus and how all apps are previously loaded
YouTube for grandchild
Love the Samsung plus and how all apps are previously loaded
YouTube for grandchild
Written by a customer while visiting Samsung US
Customer Rating
5
a clear,crisp .
on October 12, 2021
Posted by: Notenough52
[This review was collected as part of a promotion.] I use my TV for watching Netflix , gaming, playing music from My stereo on the TV.
It is crystal clear and the colors pop!
It is crystal clear and the colors pop!
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung tv
on October 12, 2021
Posted by: Rabbievil
[This review was collected as part of a promotion.] Its ok I bought because I thought it was upgraded model I had before but it had less features read fine print tv picture quality is the same miss Bluetooth and shooting tv to my phone
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, October 13, 2021
Hi Rabbievil,
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your review. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations.
Your details regarding the image quality will be shared with our internal teams. You may want to try adjusting image settings to improve your picture.
Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
To wirelessly connect the TV to your mobile device, go to Smartphone Screen Sharing (Smart View) in Connection Guide, and then try to connect.
Home > Source > Connection Guide > Smartphone > Screen Sharing (Smart View). The ability to send what is on the TV to your smartphone is available with models Q60A and above.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your review. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations.
Your details regarding the image quality will be shared with our internal teams. You may want to try adjusting image settings to improve your picture.
Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
To wirelessly connect the TV to your mobile device, go to Smartphone Screen Sharing (Smart View) in Connection Guide, and then try to connect.
Home > Source > Connection Guide > Smartphone > Screen Sharing (Smart View). The ability to send what is on the TV to your smartphone is available with models Q60A and above.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on October 12, 2021
Posted by: Jack
[This review was collected as part of a promotion.] I use the tv for entertainment several hours a day. The picture is outstanding, very crisp and clear. The only thing I would recommend would be to buy a Samsung sound bar and subwoofer to enhance the sound to theatre levels.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on October 12, 2021
Posted by: Kappa2
[This review was collected as part of a promotion.] This is my third Samsung television and I am very pleased with the new line of smart tv’s..... looking to purchase a fourth for the loft...
Written by a customer while visiting Samsung US