Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Excellent TV for the bedroom
on October 11, 2021
Posted by: Sickdude
[This review was collected as part of a promotion.] I purchased this TV for the bedroom and then added the Samsung 60 series soundbar with subwoofer as well as the rear speakers and stands. The entire setup rivals my living room 65 inch Samsung with the 650 soundbar subwoofer and rear speakers, hands down!
Written by a customer while visiting Samsung US
Customer Rating
5
The TV has great features
on October 11, 2021
Posted by: Chelle
[This review was collected as part of a promotion.] I use my TV for everything screen mirroring streaming apps ,music for a full on entertainment experience
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I've ever owned
on October 12, 2021
Posted by: SamsungTVguy
[This review was collected as part of a promotion.] I rented my TV from rent a center but even tho I paid out the butt for it it has become hands down my best tv even tho it has 1 downfall and that would be the built on stand if I could change that it would be even better
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing Features
on October 15, 2021
Posted by: Naomi
from Ocala, FL
Expertise:Intermediate
I expected a lot more from this company. There are several features but they are not as easy to setup with my OTHER devices as indicated. I really would like to see more compatibility with commonly used devices that are in homes today
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, October 18, 2021
Hi Naomi,
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your review. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations. Your feedback regarding lack of features is important to us and will be shared with our product teams.
You can use Bixby, Amazon Alexa, and Google Assistant with your TV either with the voice button on your remote or by connecting to existing Google Assistant or Amazon Alexa devices. You can change the settings of a Voice Assistant after selecting it.
Go to Settings > General > Voice > Voice Assistant
Select which Voice Assistant you would like to help control your TV. To use this function, the TV must be connected to the Internet. Your Samsung Smart Remote contains the voice recognition microphone. Please be sure that it is not too far away from you, turned upside down, or located in an environment with loud ambient noise. Use the Samsung Smart Remote less than 2 ft. away with the remote control buttons facing upward. Do not place the Samsung Smart Remote near the TV speakers or an audio speaker.
For additional control of Smart Home devices, explore Samsung's QLED TV options featuring a built in SmartThings dashboard allowing you to monitor and configure smart devices you have connected to the SmartThings service.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your review. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations. Your feedback regarding lack of features is important to us and will be shared with our product teams.
You can use Bixby, Amazon Alexa, and Google Assistant with your TV either with the voice button on your remote or by connecting to existing Google Assistant or Amazon Alexa devices. You can change the settings of a Voice Assistant after selecting it.
Go to Settings > General > Voice > Voice Assistant
Select which Voice Assistant you would like to help control your TV. To use this function, the TV must be connected to the Internet. Your Samsung Smart Remote contains the voice recognition microphone. Please be sure that it is not too far away from you, turned upside down, or located in an environment with loud ambient noise. Use the Samsung Smart Remote less than 2 ft. away with the remote control buttons facing upward. Do not place the Samsung Smart Remote near the TV speakers or an audio speaker.
For additional control of Smart Home devices, explore Samsung's QLED TV options featuring a built in SmartThings dashboard allowing you to monitor and configure smart devices you have connected to the SmartThings service.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
best bang for your buck
on October 12, 2021
Posted by: kingfame
[This review was collected as part of a promotion.] the Samsung Smart TV feels like I'm on another planet with the graphics, easy setup and connection with my Note 10 plus cell phone. It's the best purchase I have made in a long time. Will continue to buy Samsung products better than Apple.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing television
on October 12, 2021
Posted by: VicLive
[This review was collected as part of a promotion.] We use this product to stream. We also use it for watching our favorite movies by using our streaming services.
The picture quality is very clear and the colors are very vibrant.
I have two Samsung tv's, a Samsung tablet and 2 Samsung smartphones. I trust Samsung for many of my electronics.
The picture quality is very clear and the colors are very vibrant.
I have two Samsung tv's, a Samsung tablet and 2 Samsung smartphones. I trust Samsung for many of my electronics.
Written by a customer while visiting Samsung US
Customer Rating
4
All good, Except...
on October 12, 2021
Posted by: Rick
from Piedmont, SC
everything about this tv is awesome with one exception. we stream music from the internet and at there are various hiccups and skips on songs. it's not consistant but still there every day. we have a nighthawk router and have tried connecting directly through lan and it still does this. there's no consistancy to when it will do it, just sounds like the tv is doing something in the background and gets overwhelmed with data and can't keep up sometimes.
other than that, it's one cool tv with a very nice picture.
other than that, it's one cool tv with a very nice picture.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on October 12, 2021
Posted by: Techead
[This review was collected as part of a promotion.] Great TV! Packed with features and good quality as long as you have something that supports UHD! I love it!
Written by a customer while visiting Samsung US