Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
This product is a good product
on April 21, 2021
Posted by: trothmaller
[This review was collected as part of a promotion.] This will be my first time using a Samsung TV AND I would love to experience something very different.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 21, 2021
trothmaller:
Thank you for choosing the 2021 AU8000 TV and for your review. Have you had a chance to try out the Voice Assistant feature? Schedule recordings, search content, seamlessly connect with a host of compatible devices across your home, and control your TV with just your voice. You may also want to try Tap View which allows you to mirror your phone to your TV with just a tap.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing the 2021 AU8000 TV and for your review. Have you had a chance to try out the Voice Assistant feature? Schedule recordings, search content, seamlessly connect with a host of compatible devices across your home, and control your TV with just your voice. You may also want to try Tap View which allows you to mirror your phone to your TV with just a tap.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the easy to use features
on April 21, 2021
Posted by: Jingjang
[This review was collected as part of a promotion.] Streaming and music.. one of the best tv I've ever had
Written by a customer while visiting Samsung US
Customer Rating
5
its good
on April 21, 2021
Posted by: legoman
[This review was collected as part of a promotion.] Gaming, its amazing
its really smooth and the quality is worth the price.
its really smooth and the quality is worth the price.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 21, 2021
legoman:
I’m happy to hear that your gaming experience with the new AU8000 is amazing! With minimized blur and enhanced motion clarity, Motion Xcelerator catches all the fast-moving action, when taking advantage of newer gaming capabilities.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
I’m happy to hear that your gaming experience with the new AU8000 is amazing! With minimized blur and enhanced motion clarity, Motion Xcelerator catches all the fast-moving action, when taking advantage of newer gaming capabilities.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
It has a great display
on April 21, 2021
Posted by: LoveMyTV
[This review was collected as part of a promotion.] I use my TV for school and leisure. My kids use it as well and love the screen quality
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 21, 2021
LOVEMYTV:
I am glad that you and your family are enjoying your new AU8000 TV. The powerful Crystal Processor 4K is specifically tuned to bring stunning clarity to Crystal Displays and converts what you are watching to 4K.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
I am glad that you and your family are enjoying your new AU8000 TV. The powerful Crystal Processor 4K is specifically tuned to bring stunning clarity to Crystal Displays and converts what you are watching to 4K.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great quality picture
on April 21, 2021
Posted by: Vero701
[This review was collected as part of a promotion.] I use my Samsung TV mostly for the kids in the house they love using spectrum and Google play. The TV has a great feature to pins these apps to the home start so it makes it easier to navigate.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 21, 2021
Vero701:
I am happy to hear that you and your kids are enjoying the Smart Hub features of the 2021 AU8000 TV. Please note that the Google Play Movies & TV app will no longer be available after June 2021. Purchases made in the Google Play app will be available through the YouTube app.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
I am happy to hear that you and your kids are enjoying the Smart Hub features of the 2021 AU8000 TV. Please note that the Google Play Movies & TV app will no longer be available after June 2021. Purchases made in the Google Play app will be available through the YouTube app.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
This is a phenomenal version
on April 21, 2021
Posted by: Sheashea1969
[This review was collected as part of a promotion.] Streaming services wow. The color is great also. This was my best purchase
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 21, 2021
Sheashea1969:
It’s great to hear that you are loving the streaming services of your AU8000 Smart TV. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. The color is powered by Dynamic Crystal technology, bringing you millions of shades of true-to-life color.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
It’s great to hear that you are loving the streaming services of your AU8000 Smart TV. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. The color is powered by Dynamic Crystal technology, bringing you millions of shades of true-to-life color.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features
on April 21, 2021
Posted by: Tealkisses101
[This review was collected as part of a promotion.] The streaming on the TV is wonderful. Graphics for gaming on the TV are great. I found it a little challenging at first to operate the TV. But within 5 minutes I had the hang of it. Overall I love the TV AND I am definitely going to buy the 8k TV that is an 85 in.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on April 21, 2021
Posted by: Vamsi
[This review was collected as part of a promotion.] We are using Samsung TV until 8 years. Absoultly no issues. I just love samsung products.
Written by a customer while visiting Samsung US