Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Good upgrade from the 6000 series
on October 11, 2021
Posted by: ShizzySnorlax
[This review was collected as part of a promotion.] Before I moved I the Series 6 50" model and I liked it for its nice picture but the storage was the biggest problem. I let that TV go and got a 8000 Series and both picture and interface have improved to recommend to others.
If there is a drawback is that the remote does not have dedicated fast forward or rewind buttons. I do like how sleek it is so it's a worthy trade off. That's my oddness showing.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on October 11, 2021
Posted by: Jlp97chevy
[This review was collected as part of a promotion.] Plays 4k like a dream, series x and PS5 look excellent. Love this tv coming from a OLED lg and the picture is brighter and looks great during day and night.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 11, 2021
Posted by: Thefixer
[This review was collected as part of a promotion.] Streaming and cable television shows are awesome. Apps are easy to find and use.
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal UHD AU8000 65 INCH TV
on October 11, 2021
Posted by: Cassandra02
[This review was collected as part of a promotion.] We love our TV and it has most features we were looking for and entertain the family so well.
The video quality is great
The audio quality needs a lot of improvement
I do which that the music criteria to connect music with the TV when using the ambiant setting shouldn't only be apple music bound it should be open to most type of phones especially Android.
Also I wish it get lot and lots of updates because my TV never gets update and that's not great .
The like how the remote features made it easy to get to most of subscription like Netflix and the rest.
We love the TV and it awesome and it's also affordable
I will recommend it .
Thanks
The video quality is great
The audio quality needs a lot of improvement
I do which that the music criteria to connect music with the TV when using the ambiant setting shouldn't only be apple music bound it should be open to most type of phones especially Android.
Also I wish it get lot and lots of updates because my TV never gets update and that's not great .
The like how the remote features made it easy to get to most of subscription like Netflix and the rest.
We love the TV and it awesome and it's also affordable
I will recommend it .
Thanks
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV
on October 11, 2021
Posted by: D1anddun
[This review was collected as part of a promotion.] Has really good picture quality for this price. Easy to use and understand features. Remote control is redesigned from previous models so a slight learning curve.
Only downside is no Pluto TV app
Only downside is no Pluto TV app
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, October 12, 2021
Hi D1anddun,
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for your review. I am glad you are enjoying the picture quality provided by your new TV. We appreciate you sharing your experience with using the streaming apps. Please know the Pluto TV app is available on 2021 Samsung TVs and can be downloaded through the AU8000s built in app store.
Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. In order to see our full offering of apps, you will need to be connected to the internet and logged into your Samsung.com account.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for your review. I am glad you are enjoying the picture quality provided by your new TV. We appreciate you sharing your experience with using the streaming apps. Please know the Pluto TV app is available on 2021 Samsung TVs and can be downloaded through the AU8000s built in app store.
Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. In order to see our full offering of apps, you will need to be connected to the internet and logged into your Samsung.com account.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Nice tv great color
on October 11, 2021
Posted by: Kens
[This review was collected as part of a promotion.] Love the tv nice color speaker is ideal for a big size living room best quality overall one of my best choice ever i love it
Written by a customer while visiting Samsung US
Customer Rating
5
Avid samsung user
on October 11, 2021
Posted by: LocdN
[This review was collected as part of a promotion.] I use many samsung products and this entry level tv is good. I mainly use it for streaming Netflix and gaming. The colors are decent, can't complain for the price
Written by a customer while visiting Samsung US
Customer Rating
5
TV Review
on October 11, 2021
Posted by: bmarge
[This review was collected as part of a promotion.] I use my Samsung TV for TV watching and Livestreaming. I have a roku attached to it as well as a Bose system and a Blue Ray Player.
Picture is nice and clear and when I did have a few issues, customer service was very nice and knowledgeable and were able to help me. Love the TV!
Written by a customer while visiting Samsung US