Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
1
Don't buy
on July 20, 2025
Posted by: Carla
from Washington
Had TV for 2 years and last night it just up and quit. No red light, no power, no nothing,, ,just died. I expected at least 5 years. What a waste of money.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and Sound .
on April 19, 2021
Posted by: Chocolate
[This review was collected as part of a promotion.] I use my TV to search the net, movies night with family, I use it as a drive for pictures and other personal safe keep .
Written by a customer while visiting Samsung US
Customer Rating
5
this tv has all you need
on April 20, 2021
Posted by: dyfy
[This review was collected as part of a promotion.] one of my favorite tvs upgrading from a small sony to a 75 inch. it has its own app store to download apps such as games or streaming services and overall is an amazing tv
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, April 21, 2021
Hello dyfy,
Thank you for purchasing the Samsung AU8000 and for your review. I am happy to hear you are enjoying the selection of apps in your TV’s built-in App Store.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung AU8000 and for your review. I am happy to hear you are enjoying the selection of apps in your TV’s built-in App Store.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product with awesome details
on April 20, 2021
Posted by: HiphopDJ6
[This review was collected as part of a promotion.] I like to use my Samsung TV for recreational use and for business use.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, April 21, 2021
Hi HiphopDJ6,
Thank you for purchasing the Samsung AU8000 and for your review. I am happy to hear you are enjoying your new TV featuring our ultra-fast Crystal Processor 4K and HDR for an expansive range of colors with rich details.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung AU8000 and for your review. I am happy to hear you are enjoying your new TV featuring our ultra-fast Crystal Processor 4K and HDR for an expansive range of colors with rich details.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv
on April 20, 2021
Posted by: Drussell17
[This review was collected as part of a promotion.] I love my TV it has the best resolution of any other TV I have ever had. I love the way my video games look and bluray movies. The TV has so many cool features and it feels like I'm at the movies whenever I watch TV because the tv is massive.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a good product
on April 21, 2021
Posted by: trothmaller
[This review was collected as part of a promotion.] This will be my first time using a Samsung TV AND I would love to experience something very different.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 21, 2021
trothmaller:
Thank you for choosing the 2021 AU8000 TV and for your review. Have you had a chance to try out the Voice Assistant feature? Schedule recordings, search content, seamlessly connect with a host of compatible devices across your home, and control your TV with just your voice. You may also want to try Tap View which allows you to mirror your phone to your TV with just a tap.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing the 2021 AU8000 TV and for your review. Have you had a chance to try out the Voice Assistant feature? Schedule recordings, search content, seamlessly connect with a host of compatible devices across your home, and control your TV with just your voice. You may also want to try Tap View which allows you to mirror your phone to your TV with just a tap.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the easy to use features
on April 21, 2021
Posted by: Jingjang
[This review was collected as part of a promotion.] Streaming and music.. one of the best tv I've ever had
Written by a customer while visiting Samsung US
Customer Rating
5
its good
on April 21, 2021
Posted by: legoman
[This review was collected as part of a promotion.] Gaming, its amazing
its really smooth and the quality is worth the price.
its really smooth and the quality is worth the price.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 21, 2021
legoman:
I’m happy to hear that your gaming experience with the new AU8000 is amazing! With minimized blur and enhanced motion clarity, Motion Xcelerator catches all the fast-moving action, when taking advantage of newer gaming capabilities.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
I’m happy to hear that your gaming experience with the new AU8000 is amazing! With minimized blur and enhanced motion clarity, Motion Xcelerator catches all the fast-moving action, when taking advantage of newer gaming capabilities.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US