Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great picture quality
on October 12, 2022
Posted by: Condor
[This review was collected as part of a promotion.] I have enjoyed my TV for over 1 year now, I have no complaints
The picture is much better than the years past
The picture is much better than the years past
Written by a customer while visiting Samsung US
Customer Rating
5
Most AMAZING TV I've ever owned
on July 29, 2024
Posted by: theFATwaffleEATINGguy
from Northwest Florida
I have had this tv for three years now and it is the absolute best tv I've ever owned. The picture is still crisp and clear and just as perfect now as the day I bought it. The only thing it does that's "bad" if yu can even call it that, is that occasionally the volume doesn't work and I have to restart the system. But after three years, that's literally the only thing I can find "bad" on it. I wish I could rate it twenty stars! And no I'm not a bot and I'm not paid to say this. I just really fricken LOVE my tv and if you're in the market for one, you can't go wrong with a samsung tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy
on July 20, 2025
Posted by: Carla
from Washington
Had TV for 2 years and last night it just up and quit. No red light, no power, no nothing,, ,just died. I expected at least 5 years. What a waste of money.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Quality TVs are a thing of the past.
on January 22, 2026
Posted by: Andhop72
Samsung must have gone downhill quite a bit. This TV lasted us four years and just stopped working one day wouldn’t power on. We have a Samsung plasma upstairs that is 14 years old and it works great. We also have a Samsung TV in our living room that is seven years old that is still working. Not sure if I will buy a Samsung again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and Sound .
on April 19, 2021
Posted by: Chocolate
[This review was collected as part of a promotion.] I use my TV to search the net, movies night with family, I use it as a drive for pictures and other personal safe keep .
Written by a customer while visiting Samsung US
Customer Rating
5
this tv has all you need
on April 20, 2021
Posted by: dyfy
[This review was collected as part of a promotion.] one of my favorite tvs upgrading from a small sony to a 75 inch. it has its own app store to download apps such as games or streaming services and overall is an amazing tv
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, April 21, 2021
Hello dyfy,
Thank you for purchasing the Samsung AU8000 and for your review. I am happy to hear you are enjoying the selection of apps in your TV’s built-in App Store.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung AU8000 and for your review. I am happy to hear you are enjoying the selection of apps in your TV’s built-in App Store.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product with awesome details
on April 20, 2021
Posted by: HiphopDJ6
[This review was collected as part of a promotion.] I like to use my Samsung TV for recreational use and for business use.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, April 21, 2021
Hi HiphopDJ6,
Thank you for purchasing the Samsung AU8000 and for your review. I am happy to hear you are enjoying your new TV featuring our ultra-fast Crystal Processor 4K and HDR for an expansive range of colors with rich details.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung AU8000 and for your review. I am happy to hear you are enjoying your new TV featuring our ultra-fast Crystal Processor 4K and HDR for an expansive range of colors with rich details.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv
on April 20, 2021
Posted by: Drussell17
[This review was collected as part of a promotion.] I love my TV it has the best resolution of any other TV I have ever had. I love the way my video games look and bluray movies. The TV has so many cool features and it feels like I'm at the movies whenever I watch TV because the tv is massive.
Written by a customer while visiting Samsung US