Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
picture quality is dope
on September 27, 2021
Posted by: frost
[This review was collected as part of a promotion.] so far kid said that for gaming its super sick only thing i personally dont like is the remote its navigation is trash
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on September 27, 2021
Posted by: Billy
[This review was collected as part of a promotion.] I love this tv it does everything i want it to do. I play games and watch sports mainly. My only concern is that it’s not as loud as i thought it would. Overall perfect tv. I’d recommend it for anybody.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, September 27, 2021
Hi Billy,
Thank you for choosing the 2021 AU8000 Crystal UHD TV and for your review. There are several volume features you can adjust to your liking.
Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing the 2021 AU8000 Crystal UHD TV and for your review. There are several volume features you can adjust to your liking.
Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning picture and great Apps
on September 27, 2021
Posted by: PalmerDC
[This review was collected as part of a promotion.] Recently started streaming. TV was so easy to set up and get started. Has all the Apps I need and easy to add more if wanted. Picture is amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
easy to set
on September 27, 2021
Posted by: slucas1965
[This review was collected as part of a promotion.] this his my 3th time I by samsung in the last 20 years and every time his great we start whit a small tv now wedecide to go big, color are great fast in set all the app .
Written by a customer while visiting Samsung US
Customer Rating
3
No Peloton app available on Samsung
on September 27, 2021
Posted by: BG13
from USA
tv is great except that you cannot download the peloton app because of issues vetween samsung and peloton?!?! please workmit out.
the workarounds online do not work. why isnt the peloton app available on samsung tvs? seems ridiculous
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, September 27, 2021
Hi BG13,
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, such as Discovery+, FuboTV, HBO Max, and many more and we are continuously adding more premium content and new services to our Smart TV platform.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, such as Discovery+, FuboTV, HBO Max, and many more and we are continuously adding more premium content and new services to our Smart TV platform.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, Never has issues.
on September 27, 2021
Posted by: Caleb
[This review was collected as part of a promotion.] I use my tv for gaming, movies, tv, music, and watching live streams. I never have any issues with this tv. It never freezes or crashes like other smart tvs do. I never lose my connection to the internet and the picture quality is fantastic. It's so easy to use everything is right there on the open screen. It's easy to manipulate the screen and set it up the way you want it to be and downloading and deleting apps is a breeze. I'm extremely happy with my tv.
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing all the way around.
on September 27, 2021
Posted by: Sammy1
[This review was collected as part of a promotion.] I use the TV for streaming music the picture is amazingly realistic the best TV all the way around for price and sound and picture quality.
Written by a customer while visiting Samsung US
Customer Rating
5
You will not be disappointed
on September 27, 2021
Posted by: RSobriquet
[This review was collected as part of a promotion.] I've watched 4K videos on the built-in YouTube, Netflix, and Amazon Prime Video applications, and the 4K picture is beautiful. The upscaling is magical, and the sound quality is also quite good from a TV's built-in speakers.
The features and setup are very user-friendly. I love the "Tap view" feature. Basically, (which I was unaware of until after I purchased the TV) if you have a Samsung smartphone, you can tap your phone on the TV (or near it); you are prompted to display your phone’s screen on the TV. Something I didn't know I wanted until I started using it.
Written by a customer while visiting Samsung US