Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
This product is sleek and clear
on September 24, 2021
Posted by: TechJunkie123
[This review was collected as part of a promotion.] I upgraded the TV in our living room with the 65 inch UHD Samsung. It’s very clear has a pretty good built-in speaker it has plenty of HDMI inputs. It’s also smart TV comes with all the apps already on it and easy to set up your streaming accounts. I would highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
The best 2021 purchase I’ve made
on September 24, 2021
Posted by: LoveTech
[This review was collected as part of a promotion.] This tv has been the best purchase I’ve made in 2021. It has amazing colors compared to other tvs I’ve had. It works amazing when watching 4K videos. The colors and images come to life! This tv is also fantastic when gaming. I can’t recommend this tv enough. You get the best quality for the best price!
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on September 24, 2021
Posted by: LarLyn
[This review was collected as part of a promotion.] We love our Samsung TV, setup was easy and has a great picture. Works with Alexa too. Great buy for reasonable price!
Written by a customer while visiting Samsung US
Customer Rating
5
Great new Toy
on September 24, 2021
Posted by: Silben
[This review was collected as part of a promotion.] We love our new TV. The picture quality is unbelievalable. We've been sticking to Samsung of all our TV's.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on September 24, 2021
Posted by: Billsfan17
[This review was collected as part of a promotion.] The tv is absolutely amazing. great picture and easy to set up and use.
Written by a customer while visiting Samsung US
Customer Rating
5
65" Samsung Crystal 4K TV
on September 24, 2021
Posted by: Shows2Watch
[This review was collected as part of a promotion.] We use this TV mainly to watch regular broadcasted TV programming and streaming apps such as Netflix and Hulu.
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek and thin look with voice command.
on September 24, 2021
Posted by: Ladykat
[This review was collected as part of a promotion.] I love my Samsung tv. It’s the perfect size without being too big or too small. I watch a lot of tv so I am able to stream Netflix, Hulu, Apple TV, Amazon prime, peacock, HBO Max, Disney plus, and I have the spectrum app. The picture is perfect. I would say the only downfalls are sometimes the tv lags a bit. It’s not as fast as my LG was. The speakers on the tv as well are not that great. Overall a good tv and worth the amount of money I paid.
Written by a customer while visiting Samsung US
Customer Rating
3
Picture quality excellent, O/S is extremely slow.
on September 24, 2021
Posted by: Craig
[This review was collected as part of a promotion.] Picture quality is excellent for the price, however the O/S of the 'Smart' is extremely slow. The apps have various degrees of slowness, so acknowledged it could be partly the app development. That said, several of the apps I have on other smart televisions and are not as painstakingly slow in operation; which tells me this TV's operating system is underpowered.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, September 30, 2021
Hi Craig,
Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at: at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at: at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US