Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
This product is multifunctional!
on September 24, 2021
Posted by: BrieLovesJeff
[This review was collected as part of a promotion.] I use this device to cast from my phone, I use it to play my Google TV, I often use it for my PS5, and then I also use it for regular cable that is offered as a free utility at my residence.
I don't think there's a better buy on the market for me right now considering how dexteritous my television is!
I don't think there's a better buy on the market for me right now considering how dexteritous my television is!
Written by a customer while visiting Samsung US
Customer Rating
5
This TV does it All
on September 24, 2021
Posted by: Born2surf
[This review was collected as part of a promotion.] No need to have your phone nearby. This TV has a sync with the phone that let's you do just about everything except with a larger screen. Pretty cool
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a lot of great features.
on September 24, 2021
Posted by: jhosev
[This review was collected as part of a promotion.] I use this TV for watching movies through apps and internet in the TV, no need for extra devices.
I enjoy using my samsung's smartphone as a control remote, having a great control over the TV and doing things faster.
I enjoy using my samsung's smartphone as a control remote, having a great control over the TV and doing things faster.
Written by a customer while visiting Samsung US
Customer Rating
5
amazed at quality/value
on September 24, 2021
Posted by: carlywog
[This review was collected as part of a promotion.] We mostly stream TV shows, also watch sports & DVDs. We loved our 2002 rear projection 60", so didn't expect to be as amazed as we are with this.
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I Hoped For
on September 24, 2021
Posted by: y2m313
[This review was collected as part of a promotion.] Could not be happier with image quality and colors. Football has been everything I wanted with this TV
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on September 24, 2021
Posted by: CasieP
[This review was collected as part of a promotion.] We use our Samsung Tv to watch normal TV, Netflix, Disney Plus, listen to music and watch movies. We love how clear and how detailed the TV is. We are hooked! This is a great TV and give it 5 stars all day long!
Written by a customer while visiting Samsung US
Customer Rating
2
Great Picture but slow response
on September 24, 2021
Posted by: Abhisekh
[This review was collected as part of a promotion.] The TV size and picture quality is great, but the response to remote is pretty slow. Not sure if it's a bios issue or something else.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, September 24, 2021
Hi Abhisekh,
Thank you for your review of Samsung's 65" AU8000 Crystal UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware (v.1805.4). You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of Samsung's 65" AU8000 Crystal UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware (v.1805.4). You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade!
on September 24, 2021
Posted by: FirstTimeTVPurchaser
[This review was collected as part of a promotion.] Bought this for my entertainment space in my basement. This is my first TV purchase ever as I always used my iMac for streaming and don't care for cable. I've only had it a few weeks, but his TV seems to be everything I was looking for. My only concern is that it's super thin and seems like the screen could easily break since it's so big. But no issues so far! Great quality for a smart TV.
Written by a customer while visiting Samsung US