Customer reviews from lelo.com
Lelo - SMART WAND 2 - Vibrating Wand - Black
Average customer rating
4.4
(208 Reviews)
Rating breakdown 208 reviews
5 Stars
140
4 Stars
35
3 Stars
15
2 Stars
5
1 Star
13
84%of customers recommend this product.
(
161 out of
192)
Customer Reviews for Lelo - SMART WAND 2 - Vibrating Wand - Black
Posted by: Nunyah
Verified Purchase:Yes
Brand new has decent power and the sleeve is very smooth. However, after a couple uses it's not nearly strong enough. Needs a power cord version or something. Good frequency. Waaaay too large for women to enjoy.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: Anonymous
Verified Purchase:Yes
This has great settings and intensity. However, for me personally, it is not ergonomic and difficult to hold when operating. It is almost too big and heavy for me. I think depending on how you use it, this might be great. But for me and my house, it's not my favorite.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3
Powerful, quite quiet, long-lasting battery but
on September 27, 2023
Posted by: JulieG
Verified Purchase:Yes
Really powerful, quite quiet and long-lasting battery, ergonomic. Unfortunately, no real effect for me. I prefer the Sila. Which didn't last long enough. I wanted to try something else... you can't know without trying. on the other hand for massages it is great!
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, November 17, 2023
Hello, thank you for your feedback, we appreciate it. If you would like to receive some extra advice on use, feel free to contact our customer support anytime. Have a nice day!
Written by a customer while visiting lelo.com
Posted by: Lukey
Verified Purchase:Yes
Great quality item, powerful, good battery, great shape
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: KK——
Verified Purchase:Yes
I always wanted to try a wand and never had the cash, but saved up and this purchase was WORTH IT! The quality is incredible and the variety of the vibration speeds/patterns are nice.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
1
Not for me
on August 28, 2024
Posted by: Kate69
I bought this wand because of the raving reviews so I must be one the only females who don't like this Lelo Wand. I find the rumble too slow and if you push it down to intensify it the rumble becomes weak. Other wands I've played with have alot more power, higher rumble and speed options. A total waste of $$ for me unfortunately..
No, I would not recommend this to a friend.
Response from lelo.comBy Nova, LELO, August 29, 2024
Hello,
Thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so we’d be happy to let you know more about our warranty options. Please feel free to reach out to our customer service so we can assist!
Thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so we’d be happy to let you know more about our warranty options. Please feel free to reach out to our customer service so we can assist!
Written by a customer while visiting lelo.com
Customer Rating
1
Disappointing
on October 27, 2024
Posted by: Adida
The wand is not powerful, it’s very loud and uncomfortable to hold, the battery life is too short, and the cable is too short. Wouldn’t recommend it.
No, I would not recommend this to a friend.
Response from lelo.comBy Nova, LELO, October 28, 2024
Hello,
Thank you for sharing your thoughts with us. We're sorry to hear that your experience with the Smart Wand 2 hasn’t met expectations. It sounds like there may be issues with the functionality, and we would like to ensure you have the best experience with our products.
I noticed that you’ve shared similar feedback for both the Smart Wand 2 Medium and Large. To help us better understand and assist you with these concerns, could you please reach out to us directly? We’re here to support and would love to help resolve this for you.
Thank you for sharing your thoughts with us. We're sorry to hear that your experience with the Smart Wand 2 hasn’t met expectations. It sounds like there may be issues with the functionality, and we would like to ensure you have the best experience with our products.
I noticed that you’ve shared similar feedback for both the Smart Wand 2 Medium and Large. To help us better understand and assist you with these concerns, could you please reach out to us directly? We’re here to support and would love to help resolve this for you.
Written by a customer while visiting lelo.com
Posted by: ppaige
Verified Purchase:Yes
I bought this wand because I wanted to “level up” from my nothing-special vibrator.
Opening it was a big surprise. Bigger than I expected and a deep, powerful rumble I couldn’t have anticipated.
Opening it was a big surprise. Bigger than I expected and a deep, powerful rumble I couldn’t have anticipated.
It was almost too much at first but I’ve grown to love it and it gets me there in minutes.
I would recommend this to a friend!
Written by a customer while visiting lelo.com