Customer Reviews for Lelo - SMART WAND 2 - Vibrating Wand - Black
Customer Rating
1
Really disappointed
on August 30, 2026
Posted by: Mike91240
Because I have some experience with devices like the Smart Wand, I had a high level of expectation. I read reviews about the power of the motor. But unfortunately this is not the case. I have a lovense domi device and I realized that this small device is much more stronger than the Smart Wand. The Smart Wand is weak and when you press it to the body it’s slowing down ridiculously. I was expecting the total opposite. I am really disappointed and the toy is going to go to the trash.
No, I would not recommend this to a friend.
Response from lelo.comBy Leila, LELO, September 3, 2026
Hi! Thank you for your review. We’re sorry to hear about this! One of our Customer Care agents will be in touch shortly to follow up. Have a nice day!
When the muscles need relaxing this vibe is my go to. Never lets me down. My 2nd one and the 1st lasted 10 years before I decided to update though that still worked just fine as well. Go for it!
I love this toy, especially while I'm traveling. It feels amazing in my hand, however I just wish it were a tad stronger stimulation. Great for sensitive girlies.
The boss loves the big wand and we travel with the medium wand. High quality toys for the experienced or beginners. Love the innovation and improvements as products develop.
Having enjoyed a range of Lelo partner toys, this was without question her go to 100% favorite. We work the others in as events allow although we always start here and it is often part of the addition to a series of powerful climaxes, often ending with just the two of us without anything else. This gets her satisfied first and often and then we can take our time with whatever happens from there.
Oh, and she had never used any of these ever and almost instantly she wanted it over and over ... We love it and she knows what is coming once I bring it out to start things up ...
Product is too big to use for clitoral stimulation. Was a bit useless used it twice then never again
No, I would not recommend this to a friend.
Response from lelo.comBy Ginger, LELO, October 6, 2025
Hi! Thank you for your feedback, we appreciate it very much. We're sorry to hear that the size of the Smart Wand 2 Large didn’t match your expectations. Please know that you can reach out to our Customer Care department at any time to let us know more about your experience. Have a wonderful day!