Customer reviews from lelo.com
Lelo - SMART WAND 2 - Vibrating Wand - Black
Average customer rating
4.4
(208 Reviews)
Rating breakdown 208 reviews
5 Stars
140
4 Stars
35
3 Stars
15
2 Stars
5
1 Star
13
84%of customers recommend this product.
(
161 out of
192)
Customer Reviews for Lelo - SMART WAND 2 - Vibrating Wand - Black
Posted by: Neike
Verified Purchase:Yes
Glad that I bought this size vs the medium, but be careful with the pressure since it's a bit more weighty.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Christina S
Verified Purchase:Yes
Power significantly decreases when any pressure is put on the massage end. The large curve in the handle actually has the opposite effect of being helpful and ergonomic. It's difficult to hold and upsettingly weak for such a premium brand and premium product
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, March 10, 2023
Thank you for your feedback! Based on your description, it does sound like your item may not be working as intended so one of our agents will be in touch to go over our warranty policy.
Written by a customer while visiting lelo.com
Posted by: DandK
Verified Purchase:Yes
Best wand on the market! Easy to use, variety of speeds/intensity to fit anyones needs.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Matt 7
Verified Purchase:Yes
Wife loves this she was done in minutes highly recommended
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Anonymous 25
Verified Purchase:Yes
Works quite well. Not chaotically rumbly, but strong without being violently overpowering.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Alice C
Verified Purchase:Yes
Works really well, battery lasts long, isn’t hard to navigate with only 3 buttons
Written by a customer while visiting lelo.com
Customer Rating
1
Cumbersome and annoying
on February 1, 2025
Posted by: Elish
This was a gift from my husband so I have really tried to like it. The size makes it cumbersome and difficult to use, the buttons are placed in a bad location making the user inadvertently switch intensely and patterns, and if you switch, you have to cycle all the way through to get to the one you want. I have tried, but have given up on it every time. Way too expensive for the enjoyment that it provides. I would not recommend.
No, I would not recommend this to a friend.
Response from lelo.comBy Siv, LELO, February 5, 2025
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience with Smart Wand 2 Large didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Beach girl 77
Verified Purchase:Yes
It is a different type of vibrator than I was used to since I’d never had a wand like this before but it definitely gets the job done. It’s extremely well made as expected from Lelo. My last product of theirs worked trouble free for 14 years so they’re definitely worth the premium price.
I would recommend this to a friend!
Written by a customer while visiting lelo.com