Customer reviews from lelo.com
Lelo - SMART WAND 2 - Vibrating Wand - Black
Average customer rating
4.4
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
143
4 Stars
36
3 Stars
15
2 Stars
4
1 Star
11
85%of customers recommend this product.
(
165 out of
193)
Customer Reviews for Lelo - SMART WAND 2 - Vibrating Wand - Black
Customer Rating
1
Decreases vibration with touch
on August 27, 2024
Posted by: Sommer
Decreases vibration with touch. Just buy a Hitachi
No, I would not recommend this to a friend.
Response from lelo.comBy Nova, LELO, August 29, 2024
Hello,
Thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so we’d be happy to let you know more about our warranty options. Please feel free to reach out to our customer service so we can assist!
Thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so we’d be happy to let you know more about our warranty options. Please feel free to reach out to our customer service so we can assist!
Written by a customer while visiting lelo.com
Posted by: HeSi
Verified Purchase:Yes
Never used a wand before but it's fantastic. Feels lovely and silky soft and has great vibes
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Shelly123
Verified Purchase:Yes
I wanted to love this after my old wand from another company kicked the bucket. I’m not sure how to explain but this is equal parts too powerful but just doesn’t hit the spot.
I’m annoyed that when I turn the vibration down low,
As soon as I change the setting it goes back to the highest speed. Why does it do that?
As soon as I change the setting it goes back to the highest speed. Why does it do that?
There isn’t a vibration with just a steady buzz. They all have different patterns. Which can be great. But also not. When you’re just looking for one thing.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, August 27, 2024
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Dana D.
Verified Purchase:Yes
Power is great, feel is amazing, but too large for my needs. Will order the next size down.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jake’s
Verified Purchase:Yes
Very nice product complete luxury and powerful my wife absolutely loves it
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: LilyY
Verified Purchase:Yes
Beautiful product but rumbly, personal preference for more buzzy. Also find the handle not very ergonomic.
Response from lelo.comBy Siv, LELO, August 9, 2024
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Celsius
Verified Purchase:Yes
Very satisfied with purchase. All the power you could want but not too much on lower settings.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Layla9110
Verified Purchase:Yes
I like that it is code less, but the vibration decreases significantly when I put it my body, so it takes time to climax.
No, I would not recommend this to a friend.
Response from lelo.comBy Gina, LELO, July 23, 2024
Hello! Thank you for leaving your honest review. We are sorry to hear about this issue, one of our agents will be reaching out shortly for a follow up. Have a lovely day!
Written by a customer while visiting lelo.com