Customer reviews from lelo.com
Lelo - SMART WAND 2 - Vibrating Wand - Black
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
145
4 Stars
36
3 Stars
15
2 Stars
4
1 Star
12
85%of customers recommend this product.
(
167 out of
196)
Customer Reviews for Lelo - SMART WAND 2 - Vibrating Wand - Black
Customer Rating
3
the best investment of my life, until it broke
on August 28, 2021
Posted by: AllisonCD94
I even avoided putting it in the water completely for fear of damaging the product, I bought it in March 2017, and it has not turned on for 2 months. I was confident that it was a product that could last 10 years (as it says on the web), after all it is an expensive and quality brand. I would like to know what kind of options I have for when the product does not last 10 years.
Response from lelo.comBy Kate, LELO, September 2, 2021
Hello,
Thank you for your feedback, please note the duration of products depends on many factors concerning usage, storage, way of cleaning, charging and so on. I would definitely suggest contacting our customer care team so they can provide you with the instructions on how to place a warranty claim for it under a 10-year option and be able to follow up on your case.
Thank you for your feedback, please note the duration of products depends on many factors concerning usage, storage, way of cleaning, charging and so on. I would definitely suggest contacting our customer care team so they can provide you with the instructions on how to place a warranty claim for it under a 10-year option and be able to follow up on your case.
Written by a customer while visiting lelo.com
Posted by: Mad17
Verified Purchase:Yes
It has a pretty strong vibration. It just isnt very ergonomical to use. It's nice as an actual body massager though. Pretty nice when I am sore from my workouts. Just not my favorite toy to use, little awkward to hold and the vibration doesn't feel that good.
No, I would not recommend this to a friend.
Response from lelo.comBy Juan, LELO, August 24, 2021
Hi! Thank you so much for your review. We're so sorry to hear your experience didn’t match your expectations. In case you will need any kind of assistance feel free to contact our Customer Care at any time. Have a nice day!
Written by a customer while visiting lelo.com
Customer Rating
5
In love with it!
on August 17, 2021
Posted by: daisyswirlz
I did a lot of research to make sure that this was exactly what I wanted. Such an awesome experience. Definitely my new favorite toy. I love using it both with and without my partner. Thanks Lelo!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jules69
Verified Purchase:Yes
Love to use this with and without my partner. I get off every time. Easy to grip, too.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Phuphu
Verified Purchase:Yes
Very nice design and.. very efficient for your pleasure !
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Ez666
Verified Purchase:Yes
It's decent better than most but for the price It's not worth it.. The vibrations are inconsistent and battery is mediocre
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: mbob
Verified Purchase:Yes
My partner and I love this device, the battery life is excellent and the length of the handle is perfect for us. The variety of settings and the power of the motor make this a very exciting purchase!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Ariana Love
Verified Purchase:Yes
It has awesome battery life although the charging cable would be better if it was longer. The modes and setting are great and the buttons light up so it’s easier to see while in the heat of the moment. The bend on the wand is also a nice touch
I would recommend this to a friend!
Written by a customer while visiting lelo.com