Customer reviews from lelo.com
Lelo - SMART WAND 2 - Vibrating Wand - Black
Average customer rating
4.4
(208 Reviews)
Rating breakdown 208 reviews
5 Stars
140
4 Stars
35
3 Stars
15
2 Stars
5
1 Star
13
84%of customers recommend this product.
(
161 out of
192)
Customer Reviews for Lelo - SMART WAND 2 - Vibrating Wand - Black
Posted by: paaA
Verified Purchase:Yes
We've used it a few times already and it is very good! Great quality materials too!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Lants
Verified Purchase:Yes
I bought it months ago does a solid job, my partner and I love it.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: cll55
Verified Purchase:Yes
A little larger than I anticipated but works great!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3
the best investment of my life, until it broke
on August 28, 2021
Posted by: AllisonCD94
I even avoided putting it in the water completely for fear of damaging the product, I bought it in March 2017, and it has not turned on for 2 months. I was confident that it was a product that could last 10 years (as it says on the web), after all it is an expensive and quality brand. I would like to know what kind of options I have for when the product does not last 10 years.
Response from lelo.comBy Kate, LELO, September 2, 2021
Hello,
Thank you for your feedback, please note the duration of products depends on many factors concerning usage, storage, way of cleaning, charging and so on. I would definitely suggest contacting our customer care team so they can provide you with the instructions on how to place a warranty claim for it under a 10-year option and be able to follow up on your case.
Thank you for your feedback, please note the duration of products depends on many factors concerning usage, storage, way of cleaning, charging and so on. I would definitely suggest contacting our customer care team so they can provide you with the instructions on how to place a warranty claim for it under a 10-year option and be able to follow up on your case.
Written by a customer while visiting lelo.com
Posted by: MagicFL
Verified Purchase:Yes
This is a wonderful massager with multiple patterns to fit your mood. It has a little noise due to the powerful motor. It gets the job done for both.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Kay123
Verified Purchase:Yes
Have got lots of use out of this over the past month.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: BJohnson
Verified Purchase:Yes
So far I am loving this device! Everything from battery life, to vibration modes, and overall POWER, this will definitely have her cumming back for more! ;)
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Meome
Verified Purchase:Yes
I am happy with the smart wand. But would like to point out that it comes with A LOT of packaging. That is really not necessary, please consider the environmental impact and reduce the waste that comes with each product.
I would recommend this to a friend!
Written by a customer while visiting lelo.com