Customer reviews from lelo.com
Lelo - SMART WAND 2 - Vibrating Wand - Black
Average customer rating
4.4
(208 Reviews)
Rating breakdown 208 reviews
5 Stars
140
4 Stars
35
3 Stars
15
2 Stars
5
1 Star
13
84%of customers recommend this product.
(
161 out of
192)
Customer Reviews for Lelo - SMART WAND 2 - Vibrating Wand - Black
Posted by: HeSi
Verified Purchase:Yes
Never used a wand before but it's fantastic. Feels lovely and silky soft and has great vibes
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: StrawberrySam
Verified Purchase:Yes
Whilst this is a beautiful looking toy, unfortunately I did not notice the size or dimensions. It’s a little too large for me to enjoy.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: Celsius
Verified Purchase:Yes
Very satisfied with purchase. All the power you could want but not too much on lower settings.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jake’s
Verified Purchase:Yes
Very nice product complete luxury and powerful my wife absolutely loves it
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: paaA
Verified Purchase:Yes
We've used it a few times already and it is very good! Great quality materials too!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Lants
Verified Purchase:Yes
I bought it months ago does a solid job, my partner and I love it.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: cll55
Verified Purchase:Yes
A little larger than I anticipated but works great!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3
the best investment of my life, until it broke
on August 28, 2021
Posted by: AllisonCD94
I even avoided putting it in the water completely for fear of damaging the product, I bought it in March 2017, and it has not turned on for 2 months. I was confident that it was a product that could last 10 years (as it says on the web), after all it is an expensive and quality brand. I would like to know what kind of options I have for when the product does not last 10 years.
Response from lelo.comBy Kate, LELO, September 2, 2021
Hello,
Thank you for your feedback, please note the duration of products depends on many factors concerning usage, storage, way of cleaning, charging and so on. I would definitely suggest contacting our customer care team so they can provide you with the instructions on how to place a warranty claim for it under a 10-year option and be able to follow up on your case.
Thank you for your feedback, please note the duration of products depends on many factors concerning usage, storage, way of cleaning, charging and so on. I would definitely suggest contacting our customer care team so they can provide you with the instructions on how to place a warranty claim for it under a 10-year option and be able to follow up on your case.
Written by a customer while visiting lelo.com