Customer reviews from https://www.asus.com
ASUS - TUF Gaming 24.5" Full HD 1080p LCD Gaming Monitor (HDMI, DisplayPort) - Black
Average customer rating
3.8
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
6
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
1
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for ASUS - TUF Gaming 24.5" Full HD 1080p LCD Gaming Monitor (HDMI, DisplayPort) - Black
Posted by: PSampe
from Alaska
Frequency of use:Daily
Verified Purchase:Yes
Way beyond my expectations. Display is amazing. Navigation buttons on the back make everything so easy to adjust
Written by a customer while visiting https://www.asus.com
Posted by: Jasst
from Indiana
Frequency of use:Daily
Verified Purchase:Yes
At a month, it is a solid monitor. Display quality is great at over 200 fps.
Written by a customer while visiting https://www.asus.com
Posted by: Low and Slow
from In Front of the Computer
Frequency of use:Daily
Verified Purchase:Yes
I use a dual monitor setup. My Primary Display, i.e. the one I am using right now, I bought about 2 years ago, and have only the best things to say about it. Having said that, I bought another, because I was so happy with my first purchase. However **this time** I was focusing my attention on my Primary Display, when all of a sudden, the Secondary Display goes dark. Seriously, *just like that*. I called the retailer, (from where I bought it,) and *fortunately* he was able to work with me, and arrange a return. However, during the time that it worked, it worked flawlessly. So, a generous two stars, given the circumstances.
Response from https://www.asus.comBy Leonardo, CLM, May 30, 2025
Hi Low and Slow,
It is really unfortunate to hear about the black screen issue you had with your new ASUS TUF gaming monitor. This is definitely not the kind of quality to expect from ASUS products and it is not the norm, all ASUS products undergo intensive quality control, testing, and inspections. We are happy to hear that you were able to get a replacement unit, and we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2505034418-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
It is really unfortunate to hear about the black screen issue you had with your new ASUS TUF gaming monitor. This is definitely not the kind of quality to expect from ASUS products and it is not the norm, all ASUS products undergo intensive quality control, testing, and inspections. We are happy to hear that you were able to get a replacement unit, and we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2505034418-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Tufenuf
from Atlanta
Frequency of use:Daily
Verified Purchase:Yes
Monitor has great refresh rate, HDR, and great color output. The only negative is you cannot use the digital control center with this particular monitor that allows you to control monitor settings through windows.
Response from https://www.asus.comBy CLM, August 19, 2025
Dear Tufenuf,
Thank you for your comment.
It's great to know that you are satisfied with this monitor. We certainly understand the inconvenience this may have caused if you cannot use the digital control center. The ASUS Display Widget Center utility software is not compatible with this particular monitor model. You need to use the OSD menu to customize this monitor's settings. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
It's great to know that you are satisfied with this monitor. We certainly understand the inconvenience this may have caused if you cannot use the digital control center. The ASUS Display Widget Center utility software is not compatible with this particular monitor model. You need to use the OSD menu to customize this monitor's settings. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com