Customer reviews from https://www.asus.com
ASUS - TUF Gaming 24.5" Full HD 1080p LCD Gaming Monitor (HDMI, DisplayPort) - Black
Average customer rating
3.8 out of 5
3.8
(12 Reviews)
Open Ratings Snapshot
Rating breakdown 12 reviews
5 Stars
6
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
1
86%of customers recommend this product. 
(
6 out of 7
)
Best Buy Privacy Policy
Customer Reviews for ASUS - TUF Gaming 24.5" Full HD 1080p LCD Gaming Monitor (HDMI, DisplayPort) - Black
Customer Rating
1 out of 5
1
Display goes black randomly.
on September 10, 2024
Posted by: Mitchell Bridges
from Millington tn
Verified Purchase:Yes
Display cuts in and out randomly. Other than that when it works right the picture is amazing!
Response from https://www.asus.comBy CLM, September 12, 2024
Hello Mitchell Bridges,
We’re sorry to hear that you’re experiencing black screen issues with your monitor. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If you’ve completed all the steps and the issue persists, reach out to us via email at customerloyalty@asus.com and include the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps us improve ASUS support channels. Please refer to this case number: N2409017679-0001
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1012723/
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
It’s my sweet baby
on February 25, 2022
Posted by: Chris1up
from Minnesota
Frequency of use:Daily
Verified Purchase:Yes
Sweet monitorZzz nothing better really at this price point or capable refresh rate….COULD HAVE A BETTER(louder; add a couple watts next time) speaker. Easy to use controls. It keeps on giving.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
Screen turns off a couple seconds at 240hz HDMI
on January 6, 2022
Posted by: Anonymous
from CO
Frequency of use:Daily
Verified Purchase:Yes
I was going to give this monitor a 5 star, but for some reason my unit, on HDMI at 240hz, turns off for a couple seconds and then turns back on a couple of minutes after I turn the screen on or I change the imput to this HDMI, I already tested with different cables, different computers, etc, and it's anoying because it only happens once, but in a random moment, after which it doesn't happen anymore unless the screen goes to sleep, and then happens again when the screen wakes up after a couple minutes, which is really anoying. I switched to displayport at 280hz and it doesn't happen, it also doesn't happen with HDMI at 120hz, it's only at 240hz HDMI
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
Decent, but fickle monitor
on December 16, 2021
Posted by: kaliver
from Oakland, CA
Frequency of use:Daily
Verified Purchase:Yes
After proper setup, the monitor is good for what it's intended, but that takes a lot of effort (just read the very lengthy blurbusters threads) AND this monitor absolutely loves resetting to default hz. So you end up having to check that it's set to 240/280 hz before you launch games, or mysteriously find yourself locked at 85 fps wondering why your game feels so terrible. This can happen randomly, while you're on the desktop, browsing or whatever.
On top of that, if you turn it off, it's like you unplugged it from your GPU, which is not a huge deal but does make some of my applications prompt me about hardware changes, and my desktop icons shuffle around, etc. So yeah, potential to be five star, but unfortunately Asus kind of dropped the ball on the average user's experience.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Good monitor
on January 2, 2022
Posted by: Dealhunter
from Tallahassee
Frequency of use:Daily
Verified Purchase:Yes
Awesome so far I enjoy the refresh rate and features it was a massive upgrade from my old monitor and it feels very sturdy
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
CS at its primo.
on October 9, 2023
Posted by: Nrez
from Indy, IN
Frequency of use:Daily
Verified Purchase:Yes
Clean, effective, what you need.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
265hz is incredible
on November 28, 2023
Posted by: Bao Tran
from Rosemead, California
Frequency of use:Daily
Verified Purchase:Yes
I love this monitor, I bought it in 2022's black friday, It's a biggest deal in black friday for me. The 265hz help me so much in csgo and valorant
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
really good buy for the money
on January 3, 2024
Posted by: Celestine Sumah
from Maryland
Frequency of use:Daily
Verified Purchase:Yes
i got it second hand opened box and ive never looked back, the refresh rate is amazing for the price. the colors are pretty accurate and the software is easy to use. my one gripe was that many times when booting up my pc the display would change refresh rate randomly. most of the time when booting up it is set to 280hz. but sometimes its locked to 144hz and i have to turn it off and on/ unplug and replug to get it to behave correctly. its an annoying bug but doesnt affect performance.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Showing 1-8 of 12 results 
1 2 >>