Customer reviews from https://www.asus.com
ASUS - TUF Gaming VG27AQL1A 27" LCD Widescreen Adaptive Sync Gaming Monitor (HDMI, DisplayPort) - Black
Average customer rating
4.4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
18
4 Stars
4
3 Stars
0
2 Stars
2
1 Star
1
88%of customers recommend this product.
(
14 out of
16)
Customer Reviews for ASUS - TUF Gaming VG27AQL1A 27" LCD Widescreen Adaptive Sync Gaming Monitor (HDMI, DisplayPort) - Black
Posted by: johnniebod
Frequency of use:Daily
Verified Purchase:Yes
Although this wasn't the monitor I was planning on buying, I'm glad the store was out of the other one. Beautiful screen, fast response time and great refresh rate.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Shimmy
Frequency of use:Daily
Verified Purchase:Yes
Great monitor great price, no true HDR as advertised and can’t even get it to work with my series X. Tried every mode, nothing works unless I connect to a computer.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Jet2F
Frequency of use:Daily
Verified Purchase:Yes
The VG27AQL1A is a pleasure to game on.
I am still tweaking the settings, but ULMBS seems to function very well.
I am still tweaking the settings, but ULMBS seems to function very well.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: KingGee
Verified Purchase:Yes
Good monitor for 1440p gaming a ok video output. But QD-OLED monitor is 10x better.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: Lee pal
Frequency of use:Daily
Verified Purchase:Yes
It doesn't meet my expectations. It is 2k monitor by mean of resolution but it doesn't seem to me like a real 2k monitor. For me it is just a 1080p in my eyes. Other than that, the contrast is cool the color is vibrant .
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: J Malik
Verified Purchase:Yes
Realistically I give it about a 4.8 only because of the wide base which takes up a lot of desk space. I really like the other one they make. But as far a screen quality at 2k this one is very good.
Written by a customer while visiting https://www.asus.com
Posted by: K hun
Frequency of use:Daily
Verified Purchase:Yes
Was very impressed with this monitor. It’s just the right size and picture is clearer than I thought. Easy to use and was impressed with how fast it arrived. Haven’t had any problems with it.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Monthly
Verified Purchase:Yes
I need a new one it only stayed on for a month I don’t work :(
Response from https://www.asus.comBy CLM, September 6, 2024
Dear Valued Customer,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. ASUS provides warranty covered hardware repair only, replacement is from the place of purchase, per their terms. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. ASUS provides warranty covered hardware repair only, replacement is from the place of purchase, per their terms. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com