Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
4
Super cute
on December 30, 2023
Posted by: Jocy
from Palmdale
[This review was collected as part of a promotion.] I love this machine I gifted it to my grandma, my only complaint would be the lock at the top is a bit hard to turn for an older woman
I would recommend this to a friend!
Response from Nespresso USABy Lisa A, Customer Service, January 2, 2024
Thanks for your review, Jocy. We’re dismayed to learn that your grandmother is having difficulty turning the lever on the Vertuo Pop+ machine you gifted her. We recommend pressing the head of the machine down while sliding the lever over to lock and unlock the head of the machine. If sliding the lever continues to be an issue, please have your grandmother call our toll-free number 800-562-1465 to speak with a machine expert. The Vertuo Pop+ machine comes with a one-year warranty and a lifetime of troubleshooting. If troubleshooting is unsuccessful, we have repair and replacement options, even after the machine is out of warranty. May your grandmother enjoy discovering our Vertuo blends as she creates her new Nespresso coffee ritual.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on January 3, 2024
Posted by: Ayan
from Boyertown, Pa
[This review was collected as part of a promotion.] I’ve only used the machine for about a week, and it is a game changer! I keep recommending it to family and friends and having anyone try it who comes over.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but powerful
on January 4, 2024
Posted by: Erika22
from New york, NY
[This review was collected as part of a promotion.] Great if you have reduced counter space but are still looking for a machine with diverse options. Coffee is delicious but the machine can be a bit loud when operating. Brew time is faster than other machines I’ve had.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Products
on January 6, 2024
Posted by: Kelly
from New York
[This review was collected as part of a promotion.] I like this coffee maker very much, it is fast and I can choose more different flavors！
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious and easy
on January 6, 2024
Posted by: pJ
from Los Angeles
[This review was collected as part of a promotion.] I was on the fence but my wife wanted one for Christmas. And I have to say it’s very easy to make an excellent cup of coffee. First of all, the aroma just fills the kitchen The coffee itself tastes like how it smells. The foam on top is incredible. (And amazing! How does it do that???). It’s an investment in, but once you start - it’s honestly a better deal than coffee shop (and better)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
No more coffee shop coffee for me!
on January 7, 2024
Posted by: Jdil85
from East Tennessee
Best cup of coffee I have ever had! I have used this daily sense Christmas Day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick, delicious and clean
on January 8, 2024
Posted by: Roni
from Los Angeles CA
[This review was collected as part of a promotion.] I can’t believe it took me so long to get on the Nespresso train!
Firstly, Nespresso coffee is delicious a definite game changer. The whole process is quick, easy and clean. No more wet coffee filters and ground coffee getting every where. I wake up looking forward to my coffee every morning!
Firstly, Nespresso coffee is delicious a definite game changer. The whole process is quick, easy and clean. No more wet coffee filters and ground coffee getting every where. I wake up looking forward to my coffee every morning!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee maker
on January 23, 2024
Posted by: pawz876
from Olympia,wa
[This review was collected as part of a promotion.] I am definitely a coffee snob and usually hate coffee makers, but this makes a really good and strong cup!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA