Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Love it!
on May 16, 2023
Posted by: heel93
from Atlanta, GA
My Nespresso Vertuo machine is now an indispensable part of my kitchen. I was a rare coffee drinker until I had a REAL cup of coffee overseas. This is the first machine that makes authentic coffee and not colored water.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on May 16, 2023
Posted by: E
from Pennsylvania
I bought this machine a few months ago and just had to call for a replacement. The coffee was brewing into the pod disposal chamber. Super disappointed. I’ve wasted so many pods trying to get my machine working and the pods aren’t cheap. I should be receiving my new machine in a few days and I hope we don’t have the same issue. From other reviews I read it seems like this specific machine has a lot of issues. If I ever repurchase it would not be this specific model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, May 17, 2023
We appreciate your honest feedback, and we are happy to hear that our team is sending you a replacement machine. Should you ever need assistance in the future, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on May 19, 2023
Posted by: Adriana
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought it because I’ve always wanted a Nespresso but did not have enough counter space. This machine is small and fits perfectly in my space. It makes great coffee, so very pleased.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So cute!
on May 26, 2023
Posted by: bbaz
from Phoenix, AZ
[This review was collected as part of a promotion.] When I saw this adorable coffee machine I had to purchase it! Great for small kitchens with limited counter space. Works similar to the regular sized machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We love our Nespresso
on May 26, 2023
Posted by: MegMinneapolis
from Minneapolis, MN
[This review was collected as part of a promotion.] This is our second Nespresso machine bc the one we had for years broke. We didn’t even question about getting another one. This one is smaller and more convenient for our limited counter space. Forever fans and loyal customers.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Mother’s Day gift
on May 27, 2023
Posted by: KellR
from New Mexico
[This review was collected as part of a promotion.] I love it. I will be using this machine as my travel Nespresso. We have a busy schedule of sports tournaments this summer and I am beyond ecstatic that I won’t have to look for the nearest coffee shop. I will have it in my hotel room.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on May 27, 2023
Posted by: Lena_F
from Kansas
[This review was collected as part of a promotion.] Got this machine as a present to myself a couple of weeks ago and I have used it everyday. So easy to use and drinks taste great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very Pleased
on May 28, 2023
Posted by: Cali1215
from Eden, NY
[This review was collected as part of a promotion.] Replaced my Virtuo Next machine with Pop+ and am , so far, very happy. The coffee is hot and brews quickly with the perfect crema. Hopefully this machine will last longer than a year.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA