Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Amazing machine
on November 14, 2022
Posted by: ktemple
[This review was collected as part of a promotion.] I’ve been watching Nespresso machines for some time and I decided to get this vertuo machine. This machine meets and exceeds every expectation I had. It is easy to use and makes the most frothy, smooth espresso.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Not enough variety of espressos available
Written by a customer while visiting Nespresso USA
Customer Rating
5
YUMMY!
on November 15, 2022
Posted by: Mark R
from Goodyear AZ
[This review was collected as part of a promotion.] Our whole family is in love with the quality and taste of Nespresso coffees as well as the Nespresso machines. There are now 3 machines in our family!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Tasting Coffee... Really love the flavor
on November 15, 2022
Posted by: brian s
from austin, tx
[This review was collected as part of a promotion.] Its nice to be able to choose different flavored pods and boy do these have unique flavors. I really enjoyed the double espresso dark coffee ones. I had some original issues with the water reservoir but I contacted support and they did a video chat to help me locate the issue. Which was user error :( ... all in all this is a great single cup coffee maker that makes delicious coffiee
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, November 16, 2022
Thank you for your review, Brian. We are happy to see you were able to speak with a Machine Expert regarding your water tank. If you still need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Beautiful machine!
on November 17, 2022
Posted by: Amjon
[This review was collected as part of a promotion.] What a beautiful coffee machine! I loved my last Nespresso and love rose gold so I don’t think there’s anything I could love more! It makes an amazing cup of coffee that has stopped me from visiting my local coffee shop. The bonus clear mug that came in this pack is my favorite cup currently!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing espresso and coffee machine!
on November 21, 2022
Posted by: Karenpapp
from Orlando, FL
[This review was collected as part of a promotion.] I absolutely love this espresso and coffee machine! It heats up super quick, and with a simple push of a button, I have an espresso, double espresso, or coffee. I never would have thought an espresso machine could be so compact, taking up such little space in my kitchen. It makes delicious espresso and I'm so beyond happy with it! The convenience is so nice and it looks super sleek and modern. Overall, I would definitely recommend this espresso and coffee machine!
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on November 21, 2022
Posted by: Hsayy
from Texas
[This review was collected as part of a promotion.] This is my second Vertuo machine. The first one is a bit larger and this one is smaller and sleeker and fits in the corner of my kitchen counter perfectly. I absolutely love the convenience of Vertuo pods. They taste way better than competing pods. Each one is vacuum sealed for freshness, and the amount of pressure used to brew each cup produces really divine coffee or espresso. The water tank is plenty large for 3-5 drinks (depending on the size of your brew). And there is zero cleanup. All the pods fall into their own little trash receptacle that you empty out when it fills up. I really love this machine. The best part is that your home will smell like a cafe when you make your drink.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Consistent and delicious
on November 21, 2022
Posted by: abashford
from Austin, TX
[This review was collected as part of a promotion.] I've been using my Vertuo Next for a few months now, and I have to say I've been very happy with the quality and consistency of the brew, from espresso drinks to larger coffee drinks. It nests nicely on our countertop, and the nifty design makes disposal of used capsules a breeze. Heats up the water quickly, and most importantly there's a beautiful crema on ever pull. The only downside is that I prefer my coffee drinks slightly hotter than what this produces, but that is more a case of personal preference.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make coffee hot enough
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yum
on November 22, 2022
Posted by: Anonymous
from Glasgow ky
[This review was collected as part of a promotion.] So tasty and easy to use. This espresso machine is great just plug in add a pod and water and start. Tasty get up and go engery in your hand in no time. It's everything you need to make it through the day.
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA