Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
amazing
on November 7, 2022
Posted by: Camo4life
from maine
[This review was collected as part of a promotion.] I absolutely love the Nespresso vertuo next premium. I was surprised that it came with so many different pods to try and must say it was hard to determine which was my favorite surprisingly. I normally do not like extremely strong espresso but there was not a single pod flavor or strength that I found to be to strong for me.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointing
on November 7, 2022
Posted by: DrMomSD
from San Diego area
Great coffee but totally unreliable. Wants to be cleaned weekly - really? Clean every 7-10 cups of coffee? Not particularly user friendly. And then it just stops working.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, November 8, 2022
Hello, and thank you for your review. We can assure you, we stand behind our products and are ready to assist you with your Vertuo Next. Give us a call at, 800.562.1465, and a machine specialist will be pleased to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Premium quality all around
on November 7, 2022
Posted by: Southerngirlie12
[This review was collected as part of a promotion.] If you’re into fancy coffee and espresso from work or home, this is the machine for you! It’s so easy to use and gives you incredible tasting coffee or espresso so quickly. I love that the pods come in different sizes and flavors, including all different strengths and roasts. The machine it super sexy too. It’s slim but long so make sure you have space for it. Easy to clean as the pod collector pops right out. Water reservoir is in the back and holds a ton of water so you don’t have to refill frequently. Great quality!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Appealing Design
Cons: Too Expensive, Does not have a built-in milk frother, Bulky
Written by a customer while visiting Nespresso USA
Customer Rating
5
The BEST coffee machine ever
on November 7, 2022
Posted by: Oregonmom
from Oregon
[This review was collected as part of a promotion.] I am so obsessed with this coffee machine! It is insanely easy to use and it makes the perfect cup of coffee! It's fancy y'all but not intimidating in even the slightest you literally just push the button. There's an app for it, and it looks gorgeous sitting on my counter. They offer a ton of differnt flavors and types of coffee for whatever your taste. This really does elevate your at home coffee and I am obsessed!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not the best Nespresso has to offer
on November 11, 2022
Posted by: Sara89
from Massapequa, NY
I have gone through 2 of these in one year. The first machine worked sporadically upon arrival. I was able to swap it out, however, the 2nd machine had the same problem and stopped working properly after a few months. I have 2 other Nespresso machines- an original and a Vertuo Plus. Both of those work absolutely wonderfully.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , November 12, 2022
Thank you for your review. We are disappointed to learn your Vertuo Next did not meet your expectations. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Morning Changer
on November 11, 2022
Posted by: TheirDad2
from Brandon, MS
[This review was collected as part of a promotion.] So easy to use. I’m always experimenting with new concoctions. It’s such a space saver. I love the timer and how convenient it is. The milk frothed has changed my entire morning. I can make cappuccinos, lattes, and even americanos
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome features!
on November 13, 2022
Posted by: Amyk
from Pittsburgh, PA
[This review was collected as part of a promotion.] The Vertuo Next Premium is amaaaazing! I have never in my life have used a Nespresso machine but man, am I glad I finally did! Perfect brewing of different sizes, it holds a good amount of water in the back, and it’s small so it doesn’t take up a lot of room! I would totally recommend it to anyone!
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact, easy to operate, makes great coffee
on November 14, 2022
Posted by: Leidy1002
from Harlingen, TX
[This review was collected as part of a promotion.] Making a good cup of coffee at home has never been easier, with the Nespresso Vertuo Next Premium I can have coffee shop quality drinks for a fraction of the cost.
The sleek and compact design makes it a perfect fit in my limited counterspace.
Very easy to operate with the one-touch brewing system button. All you have to do is pop it open, insert pod, close and wait for your delicious coffee to be brewed.
It is consistent on quality. You get strong rich espressos with velvety crema every single time.
The possibilities are endless with this appliance, feel like a barista and experiment with all different flavors and pods types.
I am extremely pleased with how well this works. I recommend.
The sleek and compact design makes it a perfect fit in my limited counterspace.
Very easy to operate with the one-touch brewing system button. All you have to do is pop it open, insert pod, close and wait for your delicious coffee to be brewed.
It is consistent on quality. You get strong rich espressos with velvety crema every single time.
The possibilities are endless with this appliance, feel like a barista and experiment with all different flavors and pods types.
I am extremely pleased with how well this works. I recommend.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA