Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
2
Always breaks
on August 28, 2023
Posted by: jamiehope
I love this machine so much I’ve tried to fix it and troubleshoot it at least 15 times now. The button never works. I have to get a knife and pop out the button so that it works. Amazing coffee by a machine that is this expensive should work.
Response from influenster.comBy Leslie G., Customer Service, August 29, 2023
Thank you for your review. We are dismayed to learn the Creatista Pro does not meet your expectations. For assistance with your machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. We are confident that we will be able to reach a satisfactory resolution.
Written by a customer while visiting influenster.com
Customer Rating
5
This machine works great so far!
on August 30, 2023
Posted by: K8y
from New York,NY
[This review was collected as part of a promotion.] This product has been working great! I love the vertuo line much more than the original line
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machines and coffee.
on August 31, 2023
Posted by: Mario
from Boston MA
[This review was collected as part of a promotion.] I bought my Nespresso Maxine earlier this month and I am very satisfied. I was skid given two boxes of free coffee snd espresso to become more familiar with the many good flavors that are offered by Nespresso. I like their coffee. I highly recommended for anyone who likes strong coffee snd espresso. Aldo the mdchine dies not take too much space in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Amazing Flavor
on September 3, 2023
Posted by: Jrmorpheus
from Oregon
[This review was collected as part of a promotion.] We first experienced the Nespresso in Switzerland and got one as soon as we go home. The new addition with the Vertuo is a awesome next step in our coffee evolution.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Changes the coffee game
on September 4, 2023
Posted by: lawyerandcoffee
from Fort Worth, TX
[This review was collected as part of a promotion.] I personally love my nespresso and for working such a stressful job it really does help me start my day off right. The only reason I would not give this 5 stars is because the top handle to open the machine sometimes is hard to open.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Size for One Person
on September 4, 2023
Posted by: Aditi D
from Boston
[This review was collected as part of a promotion.] I bought this about a month ago and have really enjoyed using it. For a single person with limited counter space, this machine is the perfect size. It’s been great for iced coffees in the summer, and will no doubt be great for hot drinks in the winter, too. No issues at all so far!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the machine!
on September 5, 2023
Posted by: Coffeecream
from Fairfax, Va
I received it as a gift about a month ago. I have never had a machine like this. I love it! It makes great coffee, looks good on my coffee station. I love the the pods for the size cups you want to make. I wish the coffee was hotter, but I warm my creamer. I would recommend this product for all coffee drinkers you will love it.
I would recommend this to a friend!
Response from Nespresso USABy Kendall S, Customer Service , September 7, 2023
Thanks for your review! We're thrilled to hear you are enjoying your Vertuo Pop + Deluxe machine. We can confirm that Vertuo machines brew coffee at around 76 degrees, however this will be slightly cooler once it reaches the outlet. If it's brewed above this temperature, then it can cause the coffee to burn which would remove the notes and aromas. If you do prefer it warmer, we suggest pre-heating your cup prior to making a coffee. Enjoy.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I'm Spoiled
on September 5, 2023
Posted by: karenc
from Boston MA
[This review was collected as part of a promotion.] I traveled through Europe this summer and all the hotels we stayed in had Nespresso machines. I was hooked and couldn't wait to get one for my office.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA