Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Nespresso Pop
on August 8, 2023
Posted by: kgaylord
[This review was collected as part of a promotion.] We bought the Nespresso Pop machine about a month ago. We love it! Makes a consistent cup of coffee every time. Haven’t went went out for coffee since!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee from this amazing machine
on August 8, 2023
Posted by: Gary Yao
from Massachusetts
[This review was collected as part of a promotion.] Love the blue one and indeed getting great coffees every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on August 8, 2023
Posted by: Todd
from SF
[This review was collected as part of a promotion.] I have been using it for under a month and look forward to my morning cup of coffee. Also offers a great variety of pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Crowd pleaser
on August 9, 2023
Posted by: Jogajawi
from Boston
[This review was collected as part of a promotion.] Had a houseful of company last week and they couldn't get enough! It was such fun to be able to offer such an array of coffees to all. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact
on August 11, 2023
Posted by: JD424
from New York
[This review was collected as part of a promotion.] I’ve had my pop for a little over a month now! I love the cold brew option and variety of espresso. It’s been working great and would buy again if I had to! Very compact which is nice for limited counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent coffee Maker
on August 12, 2023
Posted by: HikesInDreams
from Kingsport tn
[This review was collected as part of a promotion.] One of the best coffee makers I’ve ever owned, I was truly pleased with the quality of the unit itself; however the lack of options for coffee types when compared to C-cups has turned me away from steady usage.
Pros: Convenient, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Response from Nespresso USABy Leslie G., Customer Service, August 14, 2023
Thank you for your review. We are thrilled that you are enjoying your Vertuo Next machine, however, we are sorry to learn the coffee selection doesn't meet your expectations. We would be happy to share your concerns with the appropriate teams here, and invite you to check back periodically on the Nespresso website as we are always making new additions to our line. Please don’t hesitate to contact us via our toll-free number 1-800-562-1465 for additional help. We’re available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee addiction
on August 12, 2023
Posted by: Sabra
from Savannah GA
[This review was collected as part of a promotion.] This is my first smaller Nespresso. I’m enjoying the compact size and the color pop. The flavor remains.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on August 14, 2023
Posted by: Redlipstick56
from Belleville IL
I love this little machine! Perfect for me since I am the only coffee drinker in my home. My grandson and his wife discovered this and stop by all the time for an espresso. My only disappointment is the size of the water tank, I wish it could be a little bigger, but it’s not a deal breaker. The coffee is hot and has a wonderful cream!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA