Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Amazing
on August 5, 2023
Posted by: Kiara
from Newcastle, WA
[This review was collected as part of a promotion.] I love love my new machine the coffee is even more robust or soft with every brew my favorite feature is the cold brew option and how I can add ice cubes or cold water that is my favorite feature. It was a little harder to open but once I got the hang of unlock and locking the machine it has been a breeze. I am thinking about buying another one just so I could make two different coffees
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy set up and use! Great tasting coffee!
on August 6, 2023
Posted by: Dvouran
from Long Island, NY
[This review was collected as part of a promotion.] I bought this a few months ago and still use it daily for fast, great tasting coffee. For some pods slightly more coffee comes out than advertised so make sure you have a big enough mug. To fit a 20 ounce tumbler under the spout the machine needs to be placed on top of something (mine is on top of a glass capsule storage box).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love My Pop
on August 6, 2023
Posted by: Teefree
from Baton Rouge, Louisiana
[This review was collected as part of a promotion.] I absolutely love my POP. I enjoy getting up to a fresh cup every morning. Easy to use, ready set coffee. This make coffee easy. Kudos to Nespresso!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffeemaker
on August 6, 2023
Posted by: GG
from Los Angeles
[This review was collected as part of a promotion.] I’ve had the Pop Plus less than a month. No matter what beverage is brewed, espresso, macchiato, or coffee, it is always delish. Coffee is perfectly hot and smooth and rich. Maintenance of the machine is simple. The design is great looking for any type of kitchen. Would definitely buy again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect!!
on August 7, 2023
Posted by: Lily
from Bayport NY
[This review was collected as part of a promotion.] It’s all you could ever need!! Takes up minimal counter space and makes your coffee super fast.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious flavors
on August 7, 2023
Posted by: LZavvy
from Houston
[This review was collected as part of a promotion.] Nespresso makes the best coffee-from the initial aroma, to the foam, to the smooth sips-it is delightful!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Easy to use
on August 7, 2023
Posted by: rat707
from GA
[This review was collected as part of a promotion.] Simple, easy to use, and quick. But could be sturdier.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 8, 2023
Hi, thank you for your review. We are thrilled to learn the Vertuo Pop Plus is simple, easy to use, and quick. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Pop Plus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
It’s the perfect size! !
on August 7, 2023
Posted by: Eve
from NH
[This review was collected as part of a promotion.] Works great! It’s the perfect size! Love the color accent!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA