Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
3
Not sure
on July 20, 2023
Posted by: KLove
from St John, IN
[This review was collected as part of a promotion.] I have only had the machine for a week and it works great and has awesome features but I am just not sure if it is worth the price of the coffee capsules. The samples are mostly of espresso and our so strong and so small….not sure if I should invest in some other coffee capsules and see if I like those better or just return it
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer Service, July 21, 2023
There are a number of components that factor into pricing decisions. These include but are not limited to different distribution systems, taxes, import and logistics costs and local operating costs. Our coffees are competitively priced based on the quality of our coffee. At Nespresso, we produce some of the highest quality coffee in the world. We also offer best-in-class personalized services that match consumers' lifestyles and preferences, and, in response to customer feedback, we offer free delivery within five business days on all orders of $35 or more.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso amaze!
on July 20, 2023
Posted by: Nespressie
[This review was collected as part of a promotion.] Really love my new nespresso purchase - amazing quality of coffee, quick brewing times and delicious coffee. I will never look back!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works smoothly!
on July 20, 2023
Posted by: Linda901
from Salmon, Idaho
[This review was collected as part of a promotion.] This is a replacement for my old machine! My 3rd over the years! The Next Premium is an amazing machine that makes every size capsule, which works for me because I drink them all!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine for the price I paid
on July 20, 2023
Posted by: Tom M
from Toms River NJ
[This review was collected as part of a promotion.] Coffee tastes great nice foam layer. Very simple to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Glad I found Nespresso
on July 20, 2023
Posted by: Vman
from Wilson,NY
[This review was collected as part of a promotion.] My neighbor made me espresso from Nespresso a few times. Loved it. Been wanting an espresso machine for a while. I was so impressed how good it was I bought one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on July 21, 2023
Posted by: Mikev
from Doral, Florida
[This review was collected as part of a promotion.] This is perfect for my daughter's freshman college dorm.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on July 22, 2023
Posted by: Ginger79
from Apple Valley, Ca
[This review was collected as part of a promotion.] I purchased it a month ago and I love the way my coffe tastes and it looks like a Baruta made it, I have a coffee bar with other machines but this is my go to, I’m trying some of the recipes and everyone is impressed with my Nespresso machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on July 22, 2023
Posted by: Cmbt29
[This review was collected as part of a promotion.] I bought this for a friend and they love it! The perfect size, color, and coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA