Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Great coffee, great machine.
on July 12, 2023
Posted by: Jtreddell
from Denver, CO
[This review was collected as part of a promotion.] So happy with the purchase, it looks good and makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on July 12, 2023
Posted by: Glen
from Guam
[This review was collected as part of a promotion.] I like that it's not bulky. Brews great coffee. It's not as loud as my other vertuoline coffee maker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek design. Love how every size pod fits!
on July 12, 2023
Posted by: Susan
from Spokane,WA
[This review was collected as part of a promotion.] Upgraded to Vertuo next at home and my vertuo is headed to the office to be used
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Solid coffee, poor machine quality
on July 13, 2023
Posted by: Amir
from Washington DC
Machine worked well for a little over a year. Coffee quality became extremely poor overnight, with no accidental damage to the machine. I was then sent 2 replacement machines, with had the exact same issue after about a month of working properly. Very poor quality machine, nespresso would be amazing if they could get that down
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall S, Customer Service , July 14, 2023
Thank you for your review, Amir. We are dismayed to learn the Vertuo Next has not met your expectations. If you ever need assistance with your new Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each Vertuo Next machine comes with at a one-year warranty and lifetime troubleshooting assistance. We will notate your feedback for the appropriate team.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cool features!
on July 13, 2023
Posted by: valval22
from Foster City
[This review was collected as part of a promotion.] Bought this thinking it would be like any other coffee maker, but it exceeded my expectations!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on July 13, 2023
Posted by: Heather1978
from Cincinnati, Ohio
[This review was collected as part of a promotion.] I bought this machine recently. It makes great coffee and I love that the coffee pods are recyclable!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good way to start your morning:)
on July 13, 2023
Posted by: Chado
from Fl
[This review was collected as part of a promotion.] It's so easy to brue your perfect morning, with lots of flavors to choose. So far coconut and hazelnut is my favorite 😍
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Brew sizes
on July 13, 2023
Posted by: Mike
from Florida
[This review was collected as part of a promotion.] I've had a next machine for many years. The fact that it has so many brew sizes among them an 18oz is what made me become a Nespresso drinker. Only pod based machine that I am aware of that has that large of a pod. Just picked up dark chrome deluxe and love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA