Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,460 Reviews)
Rating breakdown 4,460 reviews
5 Stars
3,015
4 Stars
498
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
3
Enjoyable, but not my favourite machine
on July 10, 2023
Posted by: Carl
from Nashville
[This review was collected as part of a promotion.] 2nd machine I've bought. My first was the Vertuo Plus Next which I love. This machine does a decent job, but I do not enjoy the manual latching mechanism or the storage bin. The quality of the pour is good though, and it delivers a fair cup. Does not seem as hot as I would like and I do not usually require an above-average temperature machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , July 12, 2023
Thank you for your review, Carl. We understand your concerns regarding your new Vertuo Next machine. If you have any questions about your Vertuo Next machine or if you need troubleshooting assistance, please contact us at 800-562-1465, and a Machine Expert will be happy to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Randomly doesn't work
on July 11, 2023
Posted by: R Newcomer
I've had this for a couple years but it randomly stops working at times.
Response from Nespresso USABy Chloe H., Customer Service , July 12, 2023
We are disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best decision
on July 11, 2023
Posted by: Nepbeauti
from Colorado
[This review was collected as part of a promotion.] I was reluctant to buy another coffee maker. But I’m so glad I did. The coffee taste absolutely amazing. I also love how the machine turns off by itself so I don’t have to worry that I left it on all day. Very pleased!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Outstanding body and flavor
on July 11, 2023
Posted by: CafeCoffeeCookie
from Austin, TX
[This review was collected as part of a promotion.] Enjoy the ease of using my new Vertuo and the coffee. Highly recommend to anyone who has a need to move on past a regular cup of coffee from a drip machine or other pod like machines.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely Love It
on July 11, 2023
Posted by: Mlightner
from Twin cities, mn
[This review was collected as part of a promotion.] After trying the Nespresso machine in a hotel, had to get one. Got the Vertuo next for Father’s Day and love it. Use it daily for both regular cups of coffee and the double shot pods
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on July 11, 2023
Posted by: Coffee all day
from Seattle
[This review was collected as part of a promotion.] Switched out my keirig for the Nespresso. And I wish I did it sooner! It’s wayyyy better coffee and taste, I’m not going to Starbucks every morning now because i can now make just as good coffee at home! And I love the recycling program too
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy to use
on July 12, 2023
Posted by: CCase
from Orange County, CA
[This review was collected as part of a promotion.] My daughter gave this to me as a gift and it is not only small, sleek and easy to use but the coffee is amazing !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very easy to use! Love how well my coffee taste!
on July 12, 2023
Posted by: MCoke0531
from Highlands Ranch, CO
[This review was collected as part of a promotion.] I am so happy with this coffee maker! By far the best one I’ve ever had. It brews coffee like a coffee shop! Very fast and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA