Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
3
Randomly doesn't work
on July 11, 2023
Posted by: R Newcomer
I've had this for a couple years but it randomly stops working at times.
Response from Nespresso USABy Chloe H., Customer Service , July 12, 2023
We are disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best decision
on July 11, 2023
Posted by: Nepbeauti
from Colorado
[This review was collected as part of a promotion.] I was reluctant to buy another coffee maker. But I’m so glad I did. The coffee taste absolutely amazing. I also love how the machine turns off by itself so I don’t have to worry that I left it on all day. Very pleased!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Outstanding body and flavor
on July 11, 2023
Posted by: CafeCoffeeCookie
from Austin, TX
[This review was collected as part of a promotion.] Enjoy the ease of using my new Vertuo and the coffee. Highly recommend to anyone who has a need to move on past a regular cup of coffee from a drip machine or other pod like machines.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely Love It
on July 11, 2023
Posted by: Mlightner
from Twin cities, mn
[This review was collected as part of a promotion.] After trying the Nespresso machine in a hotel, had to get one. Got the Vertuo next for Father’s Day and love it. Use it daily for both regular cups of coffee and the double shot pods
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on July 11, 2023
Posted by: Coffee all day
from Seattle
[This review was collected as part of a promotion.] Switched out my keirig for the Nespresso. And I wish I did it sooner! It’s wayyyy better coffee and taste, I’m not going to Starbucks every morning now because i can now make just as good coffee at home! And I love the recycling program too
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy to use
on July 12, 2023
Posted by: CCase
from Orange County, CA
[This review was collected as part of a promotion.] My daughter gave this to me as a gift and it is not only small, sleek and easy to use but the coffee is amazing !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very easy to use! Love how well my coffee taste!
on July 12, 2023
Posted by: MCoke0531
from Highlands Ranch, CO
[This review was collected as part of a promotion.] I am so happy with this coffee maker! By far the best one I’ve ever had. It brews coffee like a coffee shop! Very fast and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on July 12, 2023
Posted by: dom27
[This review was collected as part of a promotion.] I haven't been to a coffee shop since i bought this machine. 10/10 purchase! and the rose gold is such a nice touch!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA