Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Nespresso ❤️
on June 30, 2023
Posted by: Keely
from Seattle
[This review was collected as part of a promotion.] I just bought my second Nespresso machine so I’d have one at home and away. That’s a lotta love for coffee. They simply make it the best.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever!
on June 30, 2023
Posted by: Steph
from Dublin, OH
[This review was collected as part of a promotion.] Seriously best coffee ever! It is so smooth. I love every cup!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Little Machine
on June 30, 2023
Posted by: Chris
from Virginia
[This review was collected as part of a promotion.] I bought this machine to use in my office. It is perfect for a smaller space and sits on a bookshelf near my desk. I have only been using it a few days but so far it has worked perfect and made wonderful tasting coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on July 1, 2023
Posted by: Ana
from Palm Beach, FL
[This review was collected as part of a promotion.] I bought it about a month ago and I love my nespresso coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice one
on July 1, 2023
Posted by: fjys
from Pompano Beach, FL
[This review was collected as part of a promotion.] For Expresso coffee is the best machine. It's nice and does all that I need. Nespresso coffees are much better than others.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact and works well
on July 1, 2023
Posted by: SashaP
from New York
[This review was collected as part of a promotion.] I bought this machine one month ago after relocating from the EU where I had the older/bigger form of this machine. This one works just as well and is a bit more compact and has additional features which I love!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on July 1, 2023
Posted by: SandyC27
from Oswego, IL
[This review was collected as part of a promotion.] Recent purchase and so far it has been a good addition to our home. It is user friendly and the taste is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoNext worth all the hassle
on July 1, 2023
Posted by: Guera
from Phoenix, AZ
[This review was collected as part of a promotion.] Bought my first Vertuo Next in 2020. Broke down constantly and was replaced twice by NESPRESSO. Finally the third time it broke down they sent me the EVOLUO which I don’t like. Coffee is not hot enough 140degrees (cools off significantly after adding a little creamer) and tastes muddy. I bought this new Vertuo Next to replace the Evoluo. Even though the Vertuo next breaks down ALOT it’s the best tasting coffee and will deal with the troubleshooting hassle.
I would recommend this to a friend!
Response from Nespresso USABy Leslie G., Customer Service, July 3, 2023
Thank you for your review. We are sorry to hear that you've experienced issues with your Nespresso Vertuo Next machine. We know how frustrating it can be when you are unable to enjoy your Nespresso coffee ritual. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve any issues with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience should you encounter any additional machine problems. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA