Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,460 Reviews)
Rating breakdown 4,460 reviews
5 Stars
3,015
4 Stars
498
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Luxurious & Easy
on May 11, 2023
Posted by: katjusa
[This review was collected as part of a promotion.] I received this product for free from Influenster and Nespresso in exchange for my honest review. I was thrilled to set up this Vertuo Pop+ given that I have never owned a Nespresso before! My experience has been wonderful, mainly because the performance of this machine is flawless! From start to finish, this Vertuo Pop+ is incredibly easy to use. I love how the empty capsules are whisked away as soon as you’re done brewing and conveniently stored for recycling! I also love how compact this coffee maker is, it fits perfectly on my counter. The bright red pop of color is a lovely addition to my kitchen and it happens to match my other appliances! The entire design is simple and pleasing to the eye, it makes me happy whenever I see it… As for the coffee itself, I’m finding that choosing the right capsule for the flavor I’m looking for is a little more complicated to understand than just brewing K-cups, but it is fairly easy to figure out what coffee you prefer through trial and error. I do wish the Nespresso website/app had more information about what to do with the specific types of coffee once brewed (add a splash of milk, this flavor is better in a latte, etc.) But this is a minor complaint coming from a complete newbie to the Nespresso world. This machine and the various products that go along with it are infinitely easier to manage than an actual espresso machine that costs hundreds of dollars and is difficult to maintain. With the Vertuo Pop+, you get an elevated luxurious coffee experience that doesn’t feel like a chore. I love it and would recommend it to everyone!
Written by a customer while visiting influenster.com
Customer Rating
5
Simple and Perfect
on May 11, 2023
Posted by: Sam3
from Palm beach Florida
[This review was collected as part of a promotion.] I bought this coffee machine for my parents RV when they go on vacation. They have gotten so much use already!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely OBSESSED
on May 11, 2023
Posted by: pmuprincess
[This review was collected as part of a promotion.] Hands down this is the best coffee maker I have ever used. It’s easy, takes up very little space and the coffee is delish. I feel like I have a little barista in my kitchen who makes the perfect coffee every time. I feel so grateful I got to try this amazing device and I highly recommend it to anyone looking for the perfect addition to your morning routine!
Even my husband who is coffee obsessed loves this little machine. I love nespresso has a recycling program for their pods as well! I can’t wait to try some new flavors and keep enjoying this little slice of heaven!
Written by a customer while visiting influenster.com
Customer Rating
5
Works amazing
on May 11, 2023
Posted by: Bela
from Milwaukee
[This review was collected as part of a promotion.] I just got the machine a week ago and love it! Small compact doesn’t take too much room in my kitchen and work’s amazing!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Just okay
on May 11, 2023
Posted by: smilieriley_4144
[This review was collected as part of a promotion.] I am an avid nespresso user and was so pumped when I was selected. My current machine is about three years old but still runs like a champ! I swapped it out and gave this a true HARD test. Here’s what I found. I hate hate hate the opening mechanism. My other machine has a touch opening and it’s automatic. This machine feels so clunky. You have to move a lever and it feels so cheap. It’s also much louder than my other machine. To the point where it scared my toddler. It is more compact and very attractive to the eye. This would be great in small spaces but keep in mind, it’s not a quiet machine. I think I would have liked it more if I had no prior knowledge of the quality of their other machines. It just didn’t live up for me.
Response from influenster.comBy Kendall S, Customer Service , May 12, 2023
Hello and thank you for your honest review. We are dismayed to learn the Vertuo Pop Plus Deluxe has not met your expectations. If you ever need assistance with your new Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting influenster.com
Customer Rating
5
Like the color and the size of the machine
on May 11, 2023
Posted by: Franky
from New Jersey
[This review was collected as part of a promotion.] I got this this 2 weeks ago for my birthday the Keurig was given me a hard time with their machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect in EVERY way
on May 11, 2023
Posted by: friedannabanana
[This review was collected as part of a promotion.] Starting my mornings with Nespresso has been the best experience of my life. Being able to achieve to that coffee shop quality, from the comfort of my home, really makes a world of difference. Ever since recieving my Nespresso Vertuo Pop+ Deluxe Bundle, there has not been a single dull day of your regular cup of joe. The milk foamer has to be my ultimate favorite part of the whole package. Being able to steam my milk and have it nicely pipping hot, gives that extra umph to make for a great day...everyday. If you're looking for the best investment in your day to day starter, Nespresso is the way to go. From the easy to use system, to the app reminders of when your system needs maintenance, Nespresso has redefined the way you look at making your morning cup of coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on May 12, 2023
Posted by: jessicap10
[This review was collected as part of a promotion.] This little coffee maker is simply amazing! I love how easy it is to use and the coffee tastes amazing! I cant wait to make a cold coffee on the hot summer mornings!
Written by a customer while visiting influenster.com