Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Great machine and coffee!
on May 4, 2023
Posted by: Catfish
from Albuquerque NM
[This review was collected as part of a promotion.] I’ve been using Nespresso machines and coffee for 4-5 years. It’s the best.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on May 4, 2023
Posted by: tiffanym7
[This review was collected as part of a promotion.] This machine makes the best coffee. It has the flavor of a coffee shop drink without the coffee shop prices. The quality drinks we have been able to make have been awesome! We can’t wait to try more flavors and varieties!
Written by a customer while visiting influenster.com
Customer Rating
5
Great smaller brewer
on May 4, 2023
Posted by: WenMey
from Northport, NY
[This review was collected as part of a promotion.] This machine replaced a larger one we had that leaked (Nespresso replaced it twice but the last machine eventually leaked too). So far it has been a winner.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Like Starbucks!
on May 4, 2023
Posted by: amymsorice
[This review was collected as part of a promotion.] I am super impressed with how easy and convenient this machine is. Even the pods are coded with the type of coffee ( espresso, iced, etc), so there is no messing up your “order”. I love that the pods are easily recyclable, and pop back into the machine so you don’t even have to remember to unload after each use. My only drawback is that my husband and I both thought it sounded like an airplane was going off in our home while we were using it. This is definitely not a machine that can be used while our children are still sleeping, for fear that it will wake them up. I received the black color, and would have loved a teal version to go with the rest of my kitchen, but that’s just a personal preference, and not something to deduct stars for.
Written by a customer while visiting influenster.com
Customer Rating
3
Premium at-home espresso maker
on May 4, 2023
Posted by: brandong3aaf
[This review was collected as part of a promotion.] The Nespresso Vertuo Pop+ is a premium at-home espresso brewer with a small footprint and bold colors. I received the "Spicy Red" Vertuo Pop+ as a free sample in exchange for my honest review.
My initial impression is that the "bold" colors are a bit too extreme for the average consumer... while marketed as "stylish" I think the people who would really be interested in some of these colors (Pacific Blue, Spicy Red, Aqua Mint and Mango Yellow) are few and far between and the black/silver/gray are more appropriate for the masses and sitting out on a kitchen counter. Ignoring the colors, however, I do like that it has a small footprint (albeit a matching small water reservoir).
This is my first experience with a Nespresso machine and I honestly felt that the pod naming convention was overly complicated and "trying too hard" and I just wanted the basic questions answered... what is the size (espresso, double espresso, a coffee or mug) and what is the flavor and each time I went to make a drink I wished that the experience was more intuitive. Perhaps I'm just used to "coffee" and selecting the sizes of the brew, but this wasn't necessarily an enjoyable discomfort. Buying new pods was equally confusing and expensive.
As for the actual beverages... I found the machine to be excessively loud while brewing (perhaps this is the "Centrifusion" technology) but it's much louder than I expected. I also didn't like the method of adjusting brew sizes - you can "hold" the button longer and then it remembers for future brews, but I would prefer an option of a small/medium/large option for each of the pods so it has 3 options of adjusting volume that can be selected based off each cup. I felt like I was afraid to try that feature because I worried I'd "mess it up" and be stuck like that.
As for taste... I really enjoyed the "iced" coffee and would definitely be a repeat user there!
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious but loud
on May 4, 2023
Posted by: socalskinny
[This review was collected as part of a promotion.] I truly was not expecting to fall in love with this little machine. Although it is louder than a keurig it brews strong, creamy and delicious coffees. I would highly recommend this machine to anyone. It's compact, visually appealing and brews nice and slow making the best iced coffees that aren't watered down.
Written by a customer while visiting influenster.com
Customer Rating
5
Simple and house favorite item!
on May 4, 2023
Posted by: jngarne
[This review was collected as part of a promotion.] Was so excited to receive this! Definitely the most high end and useful item I've gotten to test. I've looked at nespresso before and just never pulled the trigger. I'm so glad to have gotten this because it's become a staple part of my routine. It's simple to use and has many options and add on items that make it customizable no matter what you want or like. Every drink whether hot or cold has been delicious and I've enjoyed testing out new flavors and recipes.
Written by a customer while visiting influenster.com
Customer Rating
5
So many flavors and all of them are amazing !
on May 4, 2023
Posted by: Pam_I_M
from WISCONSIN
[This review was collected as part of a promotion.] I have had my Nespresso for about 2 months now. I never knew coffee could be so amazing....all the time! Thank you!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA