Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
3,014
4 Stars
497
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
4
Great!
on April 29, 2023
Posted by: xanyell
I use mine everyday and I love it! It is a very simple machine, there is only one button so it is very easy to use. I previously had a Keruig and the one feature I miss is that you could brew “nothing”, and it just spit out hot water. The nespresso doesn’t brew unless there is a new pod in it. Not a huge deal, but it was nice to have the option if I wanted hot water for tea, etc.
Written by a customer while visiting influenster.com
Customer Rating
4
Vertuo Pop Plus Deluxe Review
on April 30, 2023
Posted by: ag14
from Northern Virginia
[This review was collected as part of a promotion.] My Vertuo Next replacement had broken down, so it was time to get a new Nespresso. So far, the Vertuo Pop has worked well. It is smaller than the Vertuo Next, so some mugs don't fit unless you remove the mug holder.
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, May 1, 2023
Thank you for your review. We’re thrilled to learn you’re enjoying your new Vertuo Pop+ Deluxe. To fit taller mugs under the spout, you may remove the cup support. We also recommend sitting your machine on top of our Capsule Drawer to give your machine height and to conveniently store your Nespresso capsules. You can find the Capsule Drawer on our website under Accessories.
Should you require any assistance with your Vertuo Pop+ Deluxe, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you and enjoy your Nespresso moments!
Should you require any assistance with your Vertuo Pop+ Deluxe, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you and enjoy your Nespresso moments!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great fast
on April 30, 2023
Posted by: Shohreh Fazeli
from Pacific palisades
[This review was collected as part of a promotion.] I replace my coffee mashin a month ago and so happy about it .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for the office!
on April 30, 2023
Posted by: AB
from Amsterdam, NY
[This review was collected as part of a promotion.] I bought the pop for my office, it’s the perfect compact size without sacrificing quality—10/10 recommend for small spaces!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient, easy, best purchase!
on April 30, 2023
Posted by: mona
from Denver
[This review was collected as part of a promotion.] I had been eyeing different nespresso machines for a while, but having a small space, I hadn't yet made the leap. The Pop is perfect! Especially if you have one or two users, it fits anywhere (in fact, I'm thinking of bringing it along on my next vacation in my luggage!) It makes beautiful, delicious coffee and expresso. And my bill at coffee shops has disappeared! It's that good! Love my Pop!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact machine
on April 30, 2023
Posted by: lindseym11
[This review was collected as part of a promotion.] I received this from Influenster for free, for my honest review. The size of the machine is nice and compact, not taking up too much room on the counter. It looks aesthetically pleasing as well. Making the espresso was fast, only 30 seconds to heat up. My husband and I enjoyed our espresso as a mid day pick me up!
Written by a customer while visiting influenster.com
Customer Rating
5
Great Experience
on May 1, 2023
Posted by: Coffeelover125
from Minneapolis
[This review was collected as part of a promotion.] I love my nespresso machine and recently purchased one for my office. The pods are very easy to purchase in the app and arrive quickly. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
So convenient
on May 2, 2023
Posted by: baileyb3
[This review was collected as part of a promotion.] I love the convenience of this nespresso. I also love the quickness and easiness of it too! The only downside I can think of is that the nespresso doesn’t get hot enough. I’m not a huge fan of iced coffees but they’re still good. I wish it got a little bit hotter and stayed hot. Otherwise I love this thang!
Written by a customer while visiting influenster.com