Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
3,014
4 Stars
497
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
LOVE my vertuo next
on March 23, 2023
Posted by: Rachel
from Nashville, TN
I was skeptical to upgrade my Keurig to a Nespresso, but I am SO GLAD that I did. The pods are a bit more expensive, but the quality is WORTH IT! I love that the vertuo next can do 5 cup sizes, all the way from a single espresso to a whole carafe. I use it every day and have had no leaks, no mechanical issues, no complications. I am so happy with this machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Life changing
on March 23, 2023
Posted by: G
I bought my machine about a week ago and I am OBSESSED already. I’ve never been much of an at-home coffee drinker but nespresso has definitely changed that. This is by far the best coffee machine I’ve ever owned and some of the best coffee I’ve ever had. This has been the absolute best purchase I’ve made in a long time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Caffè Perfetto
on March 23, 2023
Posted by: Massi72
from California
[This review was collected as part of a promotion.] Switched to Vertuo from the Nespresso regular, I started to have coffee again, amazing!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best gift ever
on March 24, 2023
Posted by: javataz
from New York, NY
[This review was collected as part of a promotion.] I love my Verto machine. Perfect coffees every day. Who could ask for anything more?
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my 2 Nespresso machines!
on March 24, 2023
Posted by: Angela R
from Santa Rosa, California
[This review was collected as part of a promotion.] I have a Nespresso machine for home and one at my business. Delicious coffee and my clients feel like it’s a treat!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Machine
on March 27, 2023
Posted by: Danielle
from Columbus ohio
[This review was collected as part of a promotion.] I just bought my new Vertuo Next machine and love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on March 28, 2023
Posted by: Jose49
from Charlotte, NC
[This review was collected as part of a promotion.] We used to spent way too much on coffee, ever since we started really using our Nespresso it’s saved us so much time and money. Makes amazing drinks, everhthing from full mugs of coffee to shots to make americanos, lates, and macchiatos. Couldn’t recommend this enough.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not my favorite
on March 28, 2023
Posted by: kwilks
from Albany, NY
I got this machine to replace my 3 year old Verturo Plus model that broke and was out of warranty. It works and it looks nice on my counter, but the manual open and twist capsule mechanism is such a pain. It's irritating that this is model is more expensive than the Plus, which has a motorized capsule closing mechanism.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, March 31, 2023
Thank you for your review. We certainly want each in-cup moment to be special and exactly to your liking. We provide lifetime troubleshooting machine support. If you are dissatisfied with the model, please call to further discuss your options. We are available 24 hours a day, seven days a week at 1-800-562-1465, so you may call anytime at your earliest convenience. Thank you.
Written by a customer while visiting Nespresso USA