Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
So awesome!!!!
on October 31, 2022
Posted by: MommaP333
from NH
[This review was collected as part of a promotion.] I absolutely love this product! It took me a little while to learn how to use it best but I finally got it down. My only complaint… it doesn’t get hot enough in my opinion. I like my coffee products super hot! But other then that, it’s great! Like I said, takes a little bit to get used to using it, but once you got it down, it’s great. The pods are easy to use. Different flavors and styles are readily available. I’m excited to experiment with it more! Oh and the rose color is so pretty!
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, Appealing Design
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on October 31, 2022
Posted by: Missjay81
from Oviedo fl
[This review was collected as part of a promotion.] This machine is amazing. So simple to use. Easy to set up like one, two, three. Comes with a sample try of coffees. Not sure completely how to fit the larger create under it. The taste of the coffee is so good I don’t need to go to the coffee shop every morning now. Save time and money and invested in this machine u wouldn’t regret it. Coffee is hot. Lots of different types to try.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE THIS THING!
on October 31, 2022
Posted by: cknittel1
from Nazareth PA
[This review was collected as part of a promotion.] I absolutely love espresso so this machine is an absolute god-send! It makes wonderful, delicious espressos, double espressos, gran lugo, and carafes. Not only that, it can also brew standard coffee!! It is super easy to use and takes up barely any space at all on my counter. I am so impressed with Nespresso after using this machine. The espresso and coffee quality are beyond my expectations. Would 100000% recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Makin’ lattes and saving money
on October 31, 2022
Posted by: MBerg22
from Colorado Springs, CO
[This review was collected as part of a promotion.] I was finally pushed over the edge on the price of espresso beverages at coffee shops, and so I decided to start trying to make them at home. The Nespresso Vertuo Next is the perfect addition to my coffee bar. It’s simple and straightforward, has a small footprint, and brews espresso perfectly every time. It’s saving me time, money and gas. I’ve never been impressed with the water tanks on these because they aren’t super secure on the unit and the lid falls off easily. I do wish that it had more settings, so that I could adjust the size of brew more easily to my own preference. I also wish every machine would come with a frother or power whisk. But all of my lattes have been great and it’s allowing me to figure out the best coffee pod/mixture of ingredients to replace those expensive coffee shop drinks.
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Gorgeous Design and Convenient
on November 1, 2022
Posted by: Becky Hu
from NE
[This review was collected as part of a promotion.] This is a solid coffee machine. This Vetruo machine is the best home express pod brewer I've ever used. The pod size is perfect for expresso coffee and water mixed together, and the bar code on the rim of the capsule can identify the coffee types that the Nespresso website also lists in the description. At my first impression, the machine is super convenient and easy to brew espresso or coffee. Open the top of the capsule compartment, and I just dropped a pod and put it in the machine, then close it, press the button, and got a cup of coffee. The lock is easier; one to push down and the other to slide the lever to the left. Also, it's a very easy cleaning process, but you need to prepare a larger vessel to get the water; the cleaning cycles include pumping up the pressure and dispensing out the spout. Additionally, the appearance design is modern and looks luxurious. The tank is transparent and large, so you can easily see if the water is clean or how much water the machine has, and I don't need to refill it every time. One more thing I need to emphasize here is the slim design, it only occupied small portions of my dining table. However, still there exist some disadvantages: no-build-in mike frother and the cup holder is not stable; sometimes I already put it well, but still drop it down.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee lover here
on November 1, 2022
Posted by: Jennlynn
from Gibsonville nc
[This review was collected as part of a promotion.] As a lover of coffee, I have to let you know that this nespresso machine makes life easy as pie! Put a cup in it and place your mug under and in minutes delicious coffee is ready. The elegant design adds a sophisticated look to my counters, all while not taking up too much space. I simply love my nespresso machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Simple to use machine
on November 1, 2022
Posted by: Mitz
[This review was collected as part of a promotion.] The Nespresso machine is slim/sleek in design, so it doesn't take up alot of counterspace and blends in with any decor. The machine comes with instruction panflits, but I found it easy to set up my machine through the app. There is a nespresso app for Android or ios that you can pair your machine too. Pairing my phone to my machine was easy. In the app it shows you if your machine needs maintenance, if it's still in the cleaning cycle...pretty much let's you know what's going on with your machine. The setup uses a pod that is only works with Nespresso pods (sorry K-Cuppers), but the process of making an espresso, double espresso, lungo, or regular cup of coffee is super easy. Just pop in the pod (the machine will recognize the size of your drink), pop down the top, lock it in place and press a button! The temp and taste of the coffee is near perfection. After you are done and you want to make another for your spouse, just open the lid and the used pod goes into a built-in receptacle for cleanup. The machine comes with instruction panflits, but I found it easy to set up my machine through the app. There is a nespresso app for Android or ios that you can pair your machine too. Pairing my phone to my machine was easy. In the app it shows you if your machine needs maintenance, if it's still in the cleaning cycle...pretty much let's you know what's going on with your machine. There are videos within the app that guid you to starting your machine...like the cleansing. After taking the water tank out to rinse it and fill, make sure you push it down all the way or the cleansing/brewing won't start. Definitely a great machine for any coffee lover that is also tech savvy.
Pros: Convenient, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive, Other
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small learning curve, but awesome overall
on November 1, 2022
Posted by: Mnull51
from Celina TX
[This review was collected as part of a promotion.] It was super easy to set up and start using. The package came with a sample pack of espressos. You have to look closely at the box to realize which pod is which size. That's the only thing I found to be slightly annoying. There's no way to customize the size of the espresso. It's all based on the bar code printed on the pod. The coffee itself was very good though. I will definitely keep using it.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA