Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
4
Makes a decent cup of espresso
on October 30, 2022
Posted by: Thouz83
from Hampton Roads,VA
[This review was collected as part of a promotion.] We got the Virtuo Next to try out and while it makes a good cup of Espresso we started looking at the prices for the pods and was very surprised that it costs more than a dollar per cup. If they could lower the price of the pods this would be a great espresso maker.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother, Water tank is too small, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best way to make coffee/lattes/espresso
on October 30, 2022
Posted by: CrazyDogLady256
from Noneya
[This review was collected as part of a promotion.] This is the best, most efficient way to make your brew of choice. I love that the poss are recyclable. I have a scatter brain and stopped using my espresso machine because you have to pack the grounds and clean everything, every time or risk it getting gross. It comes with an app that you can order the pods on and even "talk" to your machine. I took this on a girls trip so we could save time and money and they both loved it too. Just read the instructions before using so you can set the amount you want the machine to give you for each type of capsule.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Newest morning staple!
on October 30, 2022
Posted by: Mspfluger
from Pflugerville
[This review was collected as part of a promotion.] Definitely fans of coffee and Im
Loving this Nes espresso. Easy to set up. Inbox make sure you add water and run a cleaning cycle. Okay then our sample box made it easy to start sampling. I loved the mug and how you can use the coffee stand or I remove it for a bigger cup. Tasting my way through some more flavors. But. As far as grab and go cup we have now been consistently using this nespresso. Also I like that you can add more water if you want to make a bigger cup that’s not as strong. But you can find all levels at the nespresso store to buy. This baby is staying in our counter and will
Continue to get lots if use/ . Plus the reservoir that hold the old cups it’s cute and hidden and makes it easy to go from one cup to the next.
Loving this Nes espresso. Easy to set up. Inbox make sure you add water and run a cleaning cycle. Okay then our sample box made it easy to start sampling. I loved the mug and how you can use the coffee stand or I remove it for a bigger cup. Tasting my way through some more flavors. But. As far as grab and go cup we have now been consistently using this nespresso. Also I like that you can add more water if you want to make a bigger cup that’s not as strong. But you can find all levels at the nespresso store to buy. This baby is staying in our counter and will
Continue to get lots if use/ . Plus the reservoir that hold the old cups it’s cute and hidden and makes it easy to go from one cup to the next.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
It's a hit for this house of coffee drinkers!
on October 31, 2022
Posted by: JasonY
from Greeneville Tennessee
[This review was collected as part of a promotion.] We have three coffee drinkers in our house and we all enjoy a variety of coffee. We enjoy making ice carmel mochiatos and they have never tasted better than at home using this machine. Once the tank is filled with water you pick out a espresso capsule and put it in the machine. Then close the top and lock it down and press the start button. This will start to brew your espresso in under 10 seconds. This is the fastest I have ever seen a coffee/ espresso maker get hot. Once it's done brewing it can be added to coffee, milk and many other delicious options. We have learned to make iced and hot coffee using this machine. There is a large variety of capsules to choose from and each one has a different brewing amount. There is a special barcode on the capsule that yhe nespresso reads and it will know exactly how much water is needs to brew. This machine has one button which makes it so simple and stress free to use. You can also connect your phone with your machine and it will let you know when your machine needs your attention and help you find more capsules. This machine has become the house favorite and is being used several times a day! We enjoy how easy it is and how stress free it is!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee machine
on October 31, 2022
Posted by: Jennfc84
from Pennsylvania
[This review was collected as part of a promotion.] The Nepresso Vertuo Next is a wonderful coffee/expresso machine. It's such a sleek style and I love that it doesn't take up a lot of counter space. It comes well packaged and easy to access it. Sets up easily and quickly. The machine itself is very easy to use. The machine heats up fairly quickly and I love that the cup holder is adjustable to the depth of your cup. Where if it's a shorter cup to can move the holder up a little bit to prevent splatters while it's brewing. I love that the water tank is removable. The automatic capsule ejection is a nice feature too. Every cup of coffee comes out perfectly hot. This machine is also super easy to clean. I love it. Definitely recommend.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Espresso
on October 31, 2022
Posted by: witchykitty39
from Beaver Falls
[This review was collected as part of a promotion.] I am thrilled with my Nespresso Vertuo Next. The machine is AMAZING! First off, it's a great addition to the coffee bar I made in my kitchen. It looks nice and sleek and doesn't take up much room. It is very easy to use. I can brew four different sizes and varieties of espresso and coffee in less than a minute, with a push of a button. When my coffee is done brewing, I lift the lid and the used capsule drops down into removable bin, where I can then retrieve and dispose of it. The coffee/espresso comes out hot and delicious every time.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Unreliable
on October 31, 2022
Posted by: BARRY
nothing more frustrating than waking up to a coffee machine that just sometimes decides not to work. sadly this is the case with this machine. a year a a half later, and descaling and resetting and trying literally everything ... the machine is about to get the baseball bat treatment. very unreliable and overly complicated to maintain
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, November 2, 2022
We thank you for your review, Sam, and understand your frustration with your experience. It's certainly not our intent, and we'd like to make this better. Please call directly, 800.562.1465, so a machine expert can best assist you and ensure peaceful mornings in the future.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Expresso each time
on October 31, 2022
Posted by: Murphy12
from Florida
[This review was collected as part of a promotion.] I love this machine. It's sleek, stylish and looks amazing on my kitchen counter. It makes the best coffee and espresso..better than any machine I've ever used. I love that it came with pods to try and a beautiful Expresso mug. It was easy to setup right out the box, with simple easy directions. The coffee was hot and tasted absolutely delicious.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA