Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Love my new Vertua Next
on September 23, 2022
Posted by: Jim
from South Bend, IN
[This review was collected as part of a promotion.] Been a long time Nespresso user using the Pixie model, and I loved the expresso that came out of that line. Just upgraded to the Vertua Next and am ecstatic with the new machine. Fantastic expresso...been using the sample pack that came with it and have new favorites! This new machine is compact, easy to use, and I do like the bluetooth feature to let me know when I should clean it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
INCREDIBLE!
on September 23, 2022
Posted by: astar
[This review was collected as part of a promotion.] I have wanted an espresso maker for the longest time, and I could not be happier with this device. It's not super bulky so it doesn't take up a ton of counter space, which is a huge plus. I love how you can have an espresso shot, a double espresso shot, a cup of coffee, or even make an entire carafe if you'd like. All with this one machine! I have tried many of the different flavors of coffee and espresso, and they are all phenomenal. You can also connect your machine to an app on your phone and see the status of it. Highly recommend!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Machine keeps breaking — don’t buy
on September 23, 2022
Posted by: Vanessa
from Austin, TX
I had the machine for 6 months and it’s broken on me twice. Had a refurbished machine sent to me that also broke after 1 month. Don’t buy this model. The coffee is great, but this machine is not worth it. Hoping for better luck with a different model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, September 24, 2022
Thank you for your review, Vanessa. We're disappointed to hear this, however, we're glad to see that a replacement machine is on it's way to you. Should you run into any further issues, please do not hesitate to reach out with any questions, comments, or concerns as we are always here to help. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Machine
on September 23, 2022
Posted by: Mscutie74
from Pass Christian, MS
[This review was collected as part of a promotion.] George Clooney was right when he promoted this machine. It's so worth it. It is so easy to use. You just pop the capsule in and press go. It makes the best espresso. I an super impressed with the ease so cleaning the machine. The cup just pops in the dish washer too.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent taste and very easy to use!
on September 23, 2022
Posted by: Nat c
from North Carolina
[This review was collected as part of a promotion.] This coffee machine is next level! It gives my coffee a great taste and it’s easy to use. Very little waste and quick to start brewing. Definitely worth the investment!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Awesome!
on September 23, 2022
Posted by: Randommomlife
from St Paul, MN
[This review was collected as part of a promotion.] This is a quick and easy to make a great cup of coffee. Other single serve machines are limited in the size and characteristics of a good cup, and they tend to produce a watered down coffee. This is a totally different experience. I only wish there was some sort of refillable capsule.
Pros: Convenient, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Next
on September 23, 2022
Posted by: WendyinNC
from Raleigh, NC
[This review was collected as part of a promotion.] Nespresso Vertuo Next is very easy to use. I love the slim design and is pretty compact. It has a water reservoir and I can make several coffees but refilling it. The capsules are very convenient. I love that you can make different sizes of coffee based on the capsule. The coffee is very fresh and it makes a perfect cup.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome, Stylish Coffee/Espresso Machine!!!!
on September 23, 2022
Posted by: SlimShip1975
from Burton, Michigan
[This review was collected as part of a promotion.] This machine features a slim profile and does project out quite a bit, but it's similar in size to some of the other machines on the market. This machine brews a quality cafe espresso, latte, and coffee. It's a very easy machine to set up and make your cafe, espresso, latte, and coffee. It has great key features such as a 25-second heat-up time, automatic capsule ejection, and a descaling alarm. You won't be disappointed with this machine!!!!
Pros: Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA