Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
3,014
4 Stars
497
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Nice espresso
on September 5, 2022
Posted by: Ectzacly
from Yukon ok
[This review was collected as part of a promotion.] This a very good espresso maker. So easy to use and set up. All it takes is a quick cleaning then you can make some great coffee. The brewing process is quick and exactly what I need on a busy morning. I machine a touch loud while brewing but luckily not loud enough to wake up the family. Happy with this machine and you’ll likely be as well.
Pros: Convenient, Easy to Use, Makes Delicious Espressos
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I am in love!
on September 5, 2022
Posted by: mcross32
from Frankton, Indiana
[This review was collected as part of a promotion.] I have seriously been wanting to try a Nespresso machine for so long, and it definitely did not disappoint! I absolutely love how small the machine itself is so it doesn’t take up much counter space. I also love the sleek black and white design. My kitchen is black and white so it matches perfectly! It also has a removable waste bin, so when you lift the lever the capsule automobile dispenses itself into the bin which I thought was super cool. The expresso itself seriously tastes amazing. I cannot wait to get some other flavor capsules to try. The one tiny negative I will add though is the instructions were not super clear when it comes to learning how to use the machine, especially for someone that has never used a Nespresso machine like myself. I did have to do a few quick Google searches to make sure I was doing everything correctly, but once I did the machine itself is super easy to use once you know what your doing. Overall, I highly recommend. If you have been thinking about getting one to try, don’t wait forever like I did! You are seriously missing out.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We LOVE it!
on September 5, 2022
Posted by: Stacie
from El Monte Ca.
[This review was collected as part of a promotion.] I tried Nespresso-Vertuo Next and we just love it. It fits on my counter fine and makes some great tasting coffee, espresso, and cold brew. It performs great. No issues or problems with anything. It comes with 10 pods to start you off. It easy to use, just read the instructions. I really am enjoying my Nespresso- Vertuo Next.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Machine
on September 5, 2022
Posted by: Tracy327
from Waco,Ga.
[This review was collected as part of a promotion.] This is the Nepresso Machine yet! It was Packaged very well. So easy to set up and makes the Best Little Full of Energy Coffee Shot! Fits Perfectly on the Counter without Taking up to Much Room!The only downfall in My Opinion is The Pods are Different from the Ones I already Have. It would be Great if They all Took the same Kind of Pod! Still a Great Machine and I absolutely Love It!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The future of coffee
on September 5, 2022
Posted by: Armecd2022
from Minneapolis, MN
[This review was collected as part of a promotion.] Throw out your mothers drip coffee maker, the future is here. The virtuo Nespresso machine is the future of in-home brewing. It’s very easy to use and I enjoyed the many different kinds of coffee pods that are available. Though I don’t read Italian the pictures and descriptions of the coffees are enough for me to understand what I am buying. The coffee or espresso truly reflects the same product that I would be getting at a chain coffee shop. With different whip creams and syrups and fancy cups you can create your own coffee combinations in the comfort of your home.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this coffee machine!
on September 5, 2022
Posted by: Meg83
from California
[This review was collected as part of a promotion.] I bought this a couple weeks ago and my family and I are really enjoying it. It is a high quality machine that is easy to set up and use and we love all the flavors of coffee to choose from. A nice way to enjoy a little tasty treat.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek design easy to use
on September 5, 2022
Posted by: Chelle
from Madsachusetts
[This review was collected as part of a promotion.] First off I have never had a coffee machine with pods. I loved the sleek narrow design if the machine as it didn't take up as much counter space. I thought the machine was easy to use. I have never made expresso so getting used to the cup size was a shocker at first I thought I did something wrong. The expresso was tasty but I would opt to purchase pods thag would Make a bigger cup. The expresso was not too hot but tasted good . I am going to try the bigger pods. Over all I was hapoy with the machine easy to use and clean. I would recommend it.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Vertuo Next
on September 5, 2022
Posted by: Rfp1962
from Bristol TN
[This review was collected as part of a promotion.] The machine is not very well built. The one touch button seems cool at first until you realize that you can't do much if your machine messes up. The problem is not with the coffee. The coffee tastes great when the machine actually works but there is so many problems with the machine. For starters, the machine leaks a lot of water when it is used. Second, the machine doesn't dispense the correct amount of liquid it should dispense. Third, no matter how many times you clean or descale your machine it will not solve the problems. Lastly, the single button feature is not intuitive. The instructions are very complicated and will leave you scratching your head and watching countless Youtube videos. I gave my review two stars because the coffee was good when it was working but that didn't last long. DO NOT buy this machine.
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B , Customer Service , September 6, 2022
Hi. Thank you for your review. We are dismayed to learn your Vertuo Next has not met your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA