Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
on October 14, 2020
Posted by: amberg9e8b
I was never a k cup coffee machine type of coffee drinker until I received my nespresso machine and fell in love. The coffee flavors are full of flavor and it takes seconds to get my coffee before work. I highly recommend this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 13, 2020
Posted by: stiffreviews
[This review was collected as part of a promotion.] I recieved this voxbox from influencer to sample. The coffee that came out of the machine tastes great. The foam doesn't last as long as some of the other Nespresso machines I've tried, but it wasn't a deal breaker. The machine was easy to set up and to use. You just need to lift the body to add the coffee pod. The water storage in the back is pretty large (about 1.5 liter). I did not test Bluetooth capability, since I don't need it.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 13, 2020
Posted by: jessicaf08c5
I was sent this product complimentary for review but all opinions are my own. I would like to say this is my new favorite coffee machine, it was beat all others out of the park. It was easy to connect the machine to the app and was paired to my internet connection seamlessly. The look of the Vertuo Next is very sleek and stylish on the counter top and matches all other appliances. It also fits into small places because it’s compact! The coffee was absolutely amazing, much smoother and creamier than all other coffee machines provided. The only downside is that the pods are a bit expensive compared to other brands but it’s justified by the taste and quality of the coffee alone. I would like to recommend all coffee lovers to give this machine a chance and take the leap because you won’t be disappointed! Quality product
Written by a customer while visiting influenster.com
Customer Rating
4
on October 13, 2020
Posted by: malloryc18
Makes delicious coffee! Set up was easy and I was able to get it connected to the app/wifi. My only problem so far is I can’t get it to heat up... I push the button for the pre heat but still get Luke warm coffee? New to Nespresso products so I’m still learning
Written by a customer while visiting influenster.com
Customer Rating
4
on October 12, 2020
Posted by: zips
[This review was collected as part of a promotion.] The wife received this as a vox box gift from Influenster and I have had the pleasure of trying a few different capsules. It’s a super simple design and the barcode recognition makes this a one touch brew. The phone app could use a few extra features but still a great machine!
Written by a customer while visiting influenster.com
Customer Rating
4
on October 12, 2020
Posted by: everer
Great machine!! I was soo surprised receiving this. Personally, after following the directions, it was simple to clean it and be able to use it for the 1st time. I look forward to using this often. My only concern with this is that I cannot connect it to the phone at all. I tried numerous time with no luck.
Written by a customer while visiting influenster.com
Customer Rating
1
Worked for two months
on November 3, 2021
Posted by: Nev
from Arlington, VA
It worked well for two months and then it started leaking while not in use and it wouldn't brew coffee, just makes a whirring noise and then stops. Customer service tried everything in the book to troubleshoot but we ended up with them having to send me a new machine. Hope the new one works well.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, November 4, 2021
Thank you for your review, Nevena. We're glad to see that you've spoken with a machine expert and that a new machine is on its way to you. If you run into any other issues please call our toll-free number, 800-562-1465, where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love making coffee every
on November 3, 2021
Posted by: maprice26
Love making coffee every morning with my Nespresso machine. Quick and tastes great! The Keurig kcups are more affordable however the quality of coffee/espresso are better with Nespresso! Definitely would recommend.
Written by a customer while visiting influenster.com