Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
on October 22, 2020
Posted by: susann24
Nexpresso Vertuo Next easy to use and elegant. this is great. perfect to enjoy at all times a sparkling coffee with an exquisite aroma that you will not be able to stop drinking. the coffee capsules are recyclable. with a great variety of flavors without getting bored of the pampering. highly recommended ... it has a loud function noise that makes it to attract attention in any event at home and thus show the result.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 20, 2020
Posted by: ivyr14
[This review was collected as part of a promotion.] I received this as a sample to try from Influenster and was super impressed, I ended up buying more pods for it! This slim-profiled coffee maker fits perfectly into my small apartment. It makes delicious coffee in a wide variety, there is a roast and bean for everyone. You can make a shot of espresso or fill a carafe to go with the same machine. The Vertuo Next was easy to set up and use. There are extra features if you want to use them, but you don't need to use them to make coffee. If you're just going for coffee, it's plug and play- fill the water reservoir, place your pod, press the button. The hardest part was picking out which coffee to try first. All of the varieties my husband and I tried had an unexpected crema that we were happy to see in home brewed coffee. I love that the pods can be recycled. I'd recommend this to anyone looking for a slim designed coffee maker that looks good in small spaces and makes delicious coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
on October 19, 2020
Posted by: laurenm917a
I've been trying this out for about a week and I have to say, I'm really liking it. The machine itself is beautiful and looks great on my counter. The coffee, as well, is really smooth and I already have some more in my cart for when I run out. I also love that you can add a recycling bag for free to any order. It makes me feel a lot better about using single pod coffee knowing that they will be recycled. I did have a little trouble with a blinking light at one point but a quick look at the booklet and I realized it just wanted to run a cleaning and was easy to figure out. Overall, very happy with this machine and will definitely be buying more pods so I don't run out!
Written by a customer while visiting influenster.com
Customer Rating
3
on October 18, 2020
Posted by: sjconman82
[This review was collected as part of a promotion.] This machine was a sample sent to me compliments of influenster. This machine is so nice! Its a very sleek design and doesnt take up too much room on the counter. The coffee was an amazing flavor...so bold and smooth. If you are a coffee lover you will love this. The app was a pain to set up but i don't think you really need it.Submitted as part of a free sample program’.
Written by a customer while visiting influenster.com
Customer Rating
4
on October 17, 2020
Posted by: olliegoose22
[This review was collected as part of a promotion.] Submitted as part of a free sample program. I received this product complimentary from Influenster for testing purposes. The machine set up was easy. Connecting to WiFi was a breeze despite what other reviewers have said. Overall, there is a lot to like about this machine. I appreciate how fast the process is. The sound is typical of other espresso machines. I also like the compact design that includes a integrated “waste basket” for capsules which is removable and underneath that basket is a basin to catch the extra water. The water tank allows for multiple brewed cups and the coolest feature is how the machine reads the barcodes on the pods so it knows what size to brew. I also like that they included some pods to test out before purchasing. All flavors I have tried so far have made a great cup of coffee. Some cons: Being new to nespresso I wish the pods had more explanation as to type, flavor, strength. And the pods are expensive.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 17, 2020
Posted by: glamgritandlipstick
Love mine! The pods are so good, rich & bold flavor. Easy to use. Sleek & more compact to take up less counter space.
Written by a customer while visiting influenster.com
Customer Rating
4
on October 16, 2020
Posted by: ktj
This was actually really tricky to review. First off set up was a complete and udder nightmare. In it's attempt for simplicity with a single button it actually made it overly complicated to set up by making you count the number of times the light blinks, opening and closing the top while rapidly hitting the button an exact number of times, unplugging for a certain number of seconds before going back to counting the blinking light and looking for the color changes...it came very close to going out the window before my significant other in IT stepped in. If you are not VERY comfortable with new and modern technology I encourage you to find a different machine. The next thing was the coffee pods. The reason you have to set this machine up with your WiFi is so when you put an espresso, double espresso, gran lungo, coffee, alto XL, and craft brew (a carafe) it can scan the bottom of the pod and read a barcode to know the exact amount of water/ pressure to use. However, even though that info could easily be included in basic intro info it's made very difficult for you to find leaving you wondering how your going to get the right amount of water for each size. You also get a small sample box of pods but we see the same problem with lack of info once again. There are no descriptions of the coffees included leaving you to search for basic info they could have included in the packaging. I was excited to purchase a reusable pod for this to reduce waste and save money, but after a ridiculous amount of research online I found out that the metal refill pods with the barcodes can NOT BE USED with this machine as the weight of the metal pod will burn out the motor. As for the performance of the machine itself.... rather impressive. After educating myself on what to expect from each pod I must say it exceeded those expectations with speed and pressure to pull through a beautiful espresso. The only thing that fell short in the actual performance of this machine vs my classic espresso maker was that the drinks aren't nearly as hot. Your beverage will come out very warm as opposed to steaming hot. I was a little sad that there wasn't a milk frother as well but it never claimed to include one. So in conclusion, if you are tech savvy enough to set this machine up and have taken all of the time to research the machine and pods (as well as can afford to keep paying for all the pods without a refill option), don't mind paying extra for a milk frother (or just not having one), this is an excellent performing machine for a low price.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 16, 2020
Posted by: timmcandrew
Normally I don't like a pod coffee maker as it feels so wasteful, but the Nespresso is actually made of recycled materials AND the capsules are recyclable. They'll even send you a bag to collect and recycle the pods on your behalf. Super easy to use and thin so it fits on any counter.
Written by a customer while visiting influenster.com