Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2 out of 5
4.2
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
3,014
4 Stars
497
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product. 
(
2,963 out of 3,799
)
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Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5 out of 5
5
on September 22, 2021
Posted by: priscillag56fc_8922
Love my Nespresso, Its so pretty & i enjoy making caramel macchiatos at home i use the double chiaro pods!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
on September 5, 2021
Posted by: patryskad
My absolute favorite coffee maker! Coffee tastes great and if is to clean. I also love the design and how practical it is. Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
on August 20, 2021
Posted by: miguelr
Goodbye Starbucks, goodbye Keurig I am officially only drinking my Nespresso coffee! Every cup is always perfect and I love the different por varieties. If you’re into lattes the Aeroccino it comes with is perfect and it even makes cold foam!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
on August 16, 2021
Posted by: saranngie123
I love this little machine. I switched from an older Nespresso to this a few weeks ago, and have noticed how much more flavorful the espresso is. I recommend this to any fellow coffee fan.
Written by a customer while visiting influenster.com
Customer Rating
2 out of 5
2
on August 7, 2021
Posted by: scwkitty
This is my third vertuo next machine. Nespresso keeps replacing them, but they keep dying. Nothing mechanical, it always seems to be something with the computerized parts. I’d call the coffee okay overall. It really does best with espresso that you are then going to add milk to. The brewed coffee isn’t good enough to drink black; it again requires cream and sugar to be smooth enough to drink. All the coffee has an almost burnt quality to it, with the exception being a couple of the single origin kinds. It makes me wonder if they’re purposely over roasting the beans to try to give the illusion of consistency between batches. I was hoping for something that could serve as my daily coffee machine that (at this price point) should have been well-made, but am ultimately disappointed in both the machine and the coffee. I will say the customer service has been lovely and the only reason I’m not absolutely fuming yet over this product.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
on August 6, 2021
Posted by: dreamghoul
Best purchase I have made in ages! Such a simple, sleek machine. Makes your morning coffee effortless.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
on August 4, 2021
Posted by: samm170
I purchased this machine and I loved it. the coffee was sensational and creamy. how ever it stopped working after few weeks and I couldn't figure out why. what a shame.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
on August 4, 2021
Posted by: kylac21
This is a really fantastic machine for when you want more of a simple cup of coffee rather than an espresso creation. The fact that the machine reads the barcode on the pods in order to brew the coffee perfectly removes all of the guesswork. I do use my Nespresso Latissima Touch machine more often, but that’s just due to personal preference. This guy is still out on the countertop as well for when I want a cup of coffee.
Written by a customer while visiting influenster.com
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