Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Get it! Delicious and easy to use!
on March 25, 2020
Posted by: KatieCoCo
from Austin, Texas
[This review was collected as part of a promotion.] This is a god send. I'm currently stuck at home, and able to make high quality, delicious coffee and espressos. It is luxurious! I have absolutely no regrets. The machine is pretty compact (it is narrow and deep). It is easy to use. It's quiet, so I'm not waking up the whole house when I need a morning cup. The drinks are delicious and it comes with a wide variety of options to try out. If you're on the fence, go for it. I think you'll be very pleasantly surprised at how yummy the beverages are. I also liked that it came with a bag to recycle the used pods. The way it pops out the used cartridges and stores them until you add to your recycle bag is genius. You may miss your local coffee shop right now, but mainly for the socialization - you won't miss their coffee when you can make it just as good at home!
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Convenient
on March 27, 2020
Posted by: Michael Z
from Kirkland, WA
[This review was collected as part of a promotion.] After owning it for a few weeks, I just likes it more and more. The taste of the coffee is a little beyond my expectation, much better than k-cup. It doesn’t take much space from my valuable counter space which is definitely a plus. The convenience of making a good cup of coffee from it makes my morning just a little more enjoyable.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on March 30, 2020
Posted by: Munster24
from Pittsburgh PA
[This review was collected as part of a promotion.] This coffee machine is both elegant and useful. There is many features and it makes each beverage quickly. I can not wait to continue using this machine time and time again. I find myself using this machine all day long. Run out and buy this and you will not be disappointed
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
An Extraordinary Experience
on March 30, 2020
Posted by: Pamiam
from Houston, TX
[This review was collected as part of a promotion.] The Nespresso VERTUO NEXT coffee maker provides the ultimate in brewing experience. It makes a rich cup of coffee with an extra smooth layer of crema.
My new espresso machine arrived with easy to follow illustrated detailed instructions. I paired it to my cellphone with Bluetooth, and it integrated with the free downloadable Nespresso App.
I love the sleek design which takes up very little counter space, and they black and gray color compliments my kitchen decor.
I love the versatility of it producing coffee in sizes5, 8, 14 oz. Espresso makes 1.35 oz. and 2.7oz sizes. I've made espresso, coffee, and cappuccinos and am enthralled with the velvety richness of each.
My new machine included a complimentary welcome set of a variety of Nespresso Vertuo capsules that are extremely aromatic and flavorful.
I feel as if I'm transported to a fine coffee shop every time I brew a cup of this
truly great coffee. It's an extraordinary experience in espresso.
My new espresso machine arrived with easy to follow illustrated detailed instructions. I paired it to my cellphone with Bluetooth, and it integrated with the free downloadable Nespresso App.
I love the sleek design which takes up very little counter space, and they black and gray color compliments my kitchen decor.
I love the versatility of it producing coffee in sizes5, 8, 14 oz. Espresso makes 1.35 oz. and 2.7oz sizes. I've made espresso, coffee, and cappuccinos and am enthralled with the velvety richness of each.
My new machine included a complimentary welcome set of a variety of Nespresso Vertuo capsules that are extremely aromatic and flavorful.
I feel as if I'm transported to a fine coffee shop every time I brew a cup of this
truly great coffee. It's an extraordinary experience in espresso.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Pods hard to find.
on March 31, 2020
Posted by: Brookejorgy
from Riverside ca
[This review was collected as part of a promotion.] I had to order the pods online because everywhere is closed right now, BUT, the search was worth it. This coffee was smooth and delicious. It made me feel like I was having a "special coffee" except I could make it at home for way less.
Pros: Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Water tank is too small, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Be your own Barista, save big bucks.
on March 31, 2020
Posted by: RebeccaW
from Culver, Oregon
[This review was collected as part of a promotion.] I happen to be reviewing this in the midst of global viral panic. We are in lockdown. Non-essential businesses are closed. That last fact alone makes the possession of this machine a godsend.
Are you missing your daily espresso, latte, mocha fix? This is the machine you need. The variety of roasts, flavors and brew amounts is seriously impressive. You’re sure to find a favorite in there somewhere, no matter if you’re a straight doppio shooter or a grande-iced-caramel-latte sipper.
The pods are so stinking easy to use, there’s no guesswork or human error; just a perfect pull every time. They’re also recyclable, and Nespresso includes a pre-addressed, pre-paid envelope to return them. Come on— a responsible company that cares about the quality of your morning fix?! I’m in.
They send you a sample box of pods to start out so you kind get a feel and taste of what they have to offer. I personally tried all but two (one of them decaf), and was surprised and delighted by the range of flavor I got from each. My favorites were the Fortado with a splash of heavy cream, and the Chiaro as the shots in my mocha.
Also, I’m just going to say this: If you have a daily coffee shop habit and you’re looking to save yourself some money, this machine will pay for itself very quickly. This machine + your favorite pods + a bottle of your favorite flavor syrup (opt.) + milk (and the Aeroccino frother) = endless combinations of your favorite hot and cold espresso drinks. Be your own Barista!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Bring the cafe home!
on March 31, 2020
Posted by: SaraSpokane
from Spokane, WA
[This review was collected as part of a promotion.] Wow what a great cup of espresso! This machine is awesome. It is easy to use, clean up, and set up. The pods it came with are delicious and taste like a cup of espresso from a cafe. All flavors are strong which is just how I like my coffee. The machine makes the coffee super fast. The pods come in different strength and size variations which is fantastic. Love it!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great design and features
on April 1, 2020
Posted by: jv2497
from KC, MO
[This review was collected as part of a promotion.] While we'd had a Keurig machine previously, this was our first foray into the Nespresso line of products. Overall very impressed with the packaging, design and functionality of this machine. The footprint is relatively small and it isn't an eye sore to have on the counter. Set up was easy, and it couldn't be easier to use. There are SO MANY different pod types - different sizes, flavors, strengths etc - that it can be intimidating at the onset. To be completely honest though, I do not notice a huge difference between the different pods to my taste, and I imagine that I will just pick one and order that type moving forward. Now for the most important part - the coffee! It is fun to watch the brewing process - the smell is great, and the machine produces a nice "foam" top in my experience which you don't get with other pod-style coffee machines. I really wish that I enjoyed drinking the espresso more than I have so far. The taste experience just isn't enough to draw me away from my standard routine of fresh grounds and an Aeropress. BUT, I will say that we have used this in combination with a milk frother to make latte's/mochas, and we have really enjoyed using it for this purpose. I'd happily recommend to someone looking for a quick espresso fix, but I'd temper your expectations for the final coffee product. I'm sure, however, that you will not find fault with the overall experience of using and owning this machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA