Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
3
It's ok
on October 16, 2022
Posted by: BlueDweller85
from Syracuse, NY
[This review was collected as part of a promotion.] This coffee machine took me quite some time to set up. I had to do a few rinsing cycles until I figured out how to make it stop. Thankfully it tells you to install an app, so maintenance can be easy.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
Pros: Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive, Too Noisy, Does not have a built-in milk frother
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 19, 2022
Thank you for your review. We are dismayed to learn that the Vertuo Next machine has not met your expectations. If you have any questions about the overall performance of your Vertuo Next machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Assistance can also be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my nespresso
on October 26, 2022
Posted by: Shazia
[This review was collected as part of a promotion.] I am a casual coffee drinker and love making coffee for a feel of barista. I am quite impressed with my Vertuo. It makes delicious coffee every time.
The coffee tastes great and is so easy to use. With one click of a button my coffee is ready. The size of cup it makes is just about right. It takes up very small space with its compact design.
The coffee tastes great and is so easy to use. With one click of a button my coffee is ready. The size of cup it makes is just about right. It takes up very small space with its compact design.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dream machine
on October 27, 2022
Posted by: Hipechix
from Florida
[This review was collected as part of a promotion.] This is, without exaggeration, my absolute dream machine!
It is compact which is wonderful, as I have limited counter space. So it fits nicely in place!
I love that I can easily make coffee or espresso, and automatically adjust cup size.
This does everything for me and I love that.
The unit is easy and simple to clean, and Is made with great quality!
I have had nothing but smooth sailing and delicious drinks, and have been using it for a couple of weeks now.
Could not be any happier!
It is compact which is wonderful, as I have limited counter space. So it fits nicely in place!
I love that I can easily make coffee or espresso, and automatically adjust cup size.
This does everything for me and I love that.
The unit is easy and simple to clean, and Is made with great quality!
I have had nothing but smooth sailing and delicious drinks, and have been using it for a couple of weeks now.
Could not be any happier!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Espresso/Coffee Machine!
on October 28, 2022
Posted by: Kat124
from Brick, NJ
[This review was collected as part of a promotion.] I absolutely love the Nespresso Vertuo Next! The machine is very easy to use and quiet. It is very convenient and heats up quickly to make the perfect cup of coffee and espresso! I appreciate that there are a wide variety of capsules to choose from. I have limited counter space and it’s compact size fits perfectly in my kitchen. This coffee machine is made of very high quality and is also very easy to clean. You won’t be let down using this product!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Boujee
on October 31, 2022
Posted by: bewaters91
[This review was collected as part of a promotion.] Okayyy!! If you want to feel fancy in the mornings this is the perfect addition to your kitchen! I absolutely adore the look of this nespresso machine! It looks so sleek and Boujee sitting on my white quartz countertop! I was so pleasantly surprised that it came with lots of pods to try and the nicest glass mug ever!! There are so many options with this machine! Thumbs up all day!!!
Pros: Convenient, Wide assortment of capsules to choose from, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on November 26, 2022
Posted by: ahutsell
[This review was collected as part of a promotion.] I absolutely love the easiness of this product! It is absolutely amazing and is a staple in my kitchen. The pods are great. The packaging is nice and simple yet protective of the product as well. Highly recommended.
Pros: Convenient, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick and easy
on November 30, 2022
Posted by: Duke300
from Phoenix Arizona
[This review was collected as part of a promotion.] I have owned my Vertuo Plus for more than three years, it makes perfect coffee every time. This machine slightly more compact, takes up little counter space and is so quick and easy, perfect coffee with no mess.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very Happy!
on December 1, 2022
Posted by: GmaR
from New York
[This review was collected as part of a promotion.] I look forward every evening to my coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA