Thanks for your inquiry. We understand you’d like to know if the Limited-Edition Pantone Vertuo Pop+ machine will be restocked for purchase. We have not been advised of any additional stock of this limited-edition machine returning for retail. It was available while supplies lasted. We recommend checking your local Nespresso Boutique or authorized retailer for any available stock of the Limited-Edition Pantone Vertuo Pop+ machine. You may always create a Nespresso account from our website or Nespresso app and opt in to receive our emailed promotional offers or receive them via SMS Text, to be kept informed. Thank you.

Thank you for your review, JV. We share in your frustration regarding your experience with your Vertuo Next machine. We certainly want your Nespresso experience to be special and exactly to your satisfaction. We suggest when turning on your machine, allow your machine to warm up. The light will begin to pulse slowly for about 30 seconds, indicating the “warm-up” phase. Once the light is steady the machine is ready for use. Insert your Nespresso capsule, and ensure the lever is fully locked. The lever must go past the lock symbol and there should be a slight click sound when fully locked. For best maintenance for your Vertuo Next, we recommend to always eject the used capsule after every use, run the Clean Cycle once a week to eliminate coffee grounds build up within the brew unit, and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week.
The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.