Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
3,014
4 Stars
497
3 Stars
159
2 Stars
192
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
5
Great Machine!
on February 1, 2023
Posted by: annakate
from Statesboro, GA
I recieved my vertuo next for a wedding gift, and I'm so happy I did! the nespresso next is perfect for coffee, lattes, and so much more.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the carafe size coffee
on February 1, 2023
Posted by: Wayne
from Washing DC
[This review was collected as part of a promotion.] I just got the new Nespresso Next. Great machine and love the coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not working in a very first day. Garbage.
on February 13, 2023
Posted by: Natallia H
from New York, NY
I received my new machine YESTERDAY . Followed all instructions. Prime machine with water about 5 min before use . I was able to make 3 cups of coffee. I was happy with my new machine. NOW TODAY Morning I was so exited about my new morning routine. Guess WHAT ? Machine start making noise and bottom became red and my brand new machine is dead. Unplug and plug it back. New start. Red bottom and machine dead. THIRD time is THE same. I called customer service Lady was polite and patient. My machine is not working. Period. My family is laughing on me.They saw How entusiastic I was about fancy coffee machine. I think I should return this garbage and continue using my old school Arabic coffee pot and finish this story. I would not recommend this machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , February 14, 2023
Hello. We're disappointed there are issues with your machine and we would be happy to assist you. All machines come with a one year warranty and a lifetime of troubleshooting assistance. Please contact us through our toll-free number, 800-562-1465 and we'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
User friendly definitely recommend!
on April 3, 2023
Posted by: Zainab
from Dallas, TX
[This review was collected as part of a promotion.] I’m an avid Nespresso vertuo user so when I heard about the vertuo pop I had to try it out! It’s much faster on warming up and very easy to use even if you’re a beginner. Cleaning the machine is also such an easier task than the vertuo.
Its compact and perfect if you don’t have much counter space or if you want to keep in your office. I think it’s the perfect gift to give or perfect first coffee machine purchase!
Its compact and perfect if you don’t have much counter space or if you want to keep in your office. I think it’s the perfect gift to give or perfect first coffee machine purchase!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing new machine!!!
on April 4, 2023
Posted by: Alexo13
from Miami, FL
[This review was collected as part of a promotion.] I couldn't be happier with this product. The coffee this produces makes my mornings that much better. So fresh and delicious. I also looove the pop of colors this machine has, as they go beautifully with the interior of my kitchen. Overall, the best coffee machine on the market.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love the size of the Vertuo Pop+ on my counter!
on April 4, 2023
Posted by: bry7
from Houston, TX
[This review was collected as part of a promotion.] I love how this machine sits on my counter! I love the size and sleek look it has! It definitely elevates my morning. Nespresso is always slaying the game with their innovation.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for small spaces!
on April 10, 2023
Posted by: Anonymous
from Los Angeles, CA
[This review was collected as part of a promotion.] The vertuo pop+ is perfect for small spaces! It’s compact and easy to move around. Whether it’s for small counter space, to put in a college student’s dorm room, or even take with you on road-trips - this is the Nespresso machine you want to use!
The only downside I will say is that the open and close latch is on the complicated side. You almost need both hands just to operate it. But other than that, this machine is versatile, the pacific blue color is stunning and it’s a great addition to add to your Nespresso collection!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features.
on April 23, 2023
Posted by: Cyndiod33
from Long Island NY
[This review was collected as part of a promotion.] It is easy to use and compact. The coffee comes out perfect every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA