Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Average customer rating
4.2
(4,450 Reviews)
Rating breakdown 4,450 reviews
5 Stars
3,007
4 Stars
497
3 Stars
159
2 Stars
191
1 Star
596
78%of customers recommend this product.
(
2,963 out of
3,799)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker - Glossy Black
Customer Rating
1
No Bluetooth really
on August 5, 2024
Posted by: orome
Don't believe the part about Bluetooth. It's a lie
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa, Customer Service, August 6, 2024
Thank you for your review. We understand you do not believe your Vertuo Pop Plus machine has Bluetooth technology. The Vertuo Pop Plus indeed has Bluetooth technology. When you login to our Nespresso app and pair your machine to the app, this is how your machine receives software updates via Bluetooth. If you’d like assistance pairing your machine, please call our toll-free number 800-562-1465 to speak with a Machine Expert, who will gladly assist you with these steps. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number. If troubleshooting is unsuccessful, we have repair and replacement options via our Assistance Service Program, even when your machine is out of warranty. We look forward to assisting you with your Vertuo Pop Plus machine soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Breast Coffee
on August 19, 2024
Posted by: Bob43
from Plano, TX
[This review was collected as part of a promotion.] I bought a Nespresso coffee maker about a month ago. I am very glad I did. Nespresso coffee outdoes other coffees by a mile. Actually I am very surprised at the difference between Nespresso coffee and the others I have used. My favorite is Intenso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
GREAT COFFEE MAKER!
on October 17, 2024
Posted by: wandamay
from WALNUT CREEK , CA
[This review was collected as part of a promotion.] EASY TO USE
CONVENIENT
MAKES COFFEE IN GREAT TIME!
GLAD TO HAVE PURCHASED IT
LOVE THE CHOICE OF COLORS TO CHOOSE FROM💝
CONVENIENT
MAKES COFFEE IN GREAT TIME!
GLAD TO HAVE PURCHASED IT
LOVE THE CHOICE OF COLORS TO CHOOSE FROM💝
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So happy with my purchase!
on November 30, 2024
Posted by: Mel15
from Long Island, New York
[This review was collected as part of a promotion.] I bought this machine a month ago and I have used it everyday since.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
No need for coffee shops!!
on December 16, 2024
Posted by: J
[This review was collected as part of a promotion.] I bought this about a month ago and I've been hooked on making multiple coffees a day which isn't like me but the flavors they have are unbeatable.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent brew every single time!
on December 21, 2024
Posted by: Sailor at forty
from All over
[This review was collected as part of a promotion.] The delicious foam, wonderfully brewed cups will cause you to reconsider just one cup. Wonderfully prepared coffee every time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cute and Easy
on January 15, 2025
Posted by: Kelsey
from Seattle, WA
[This review was collected as part of a promotion.] I love my Vertuo Pop Plus - it's so cute and easy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best
on January 20, 2025
Posted by: Stephanie T
from Burbank Ca
[This review was collected as part of a promotion.] The very 1st Nespresso machine. I love it so much. It brews the best coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA